Ratings based on 248 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Aug 2024
I loved the hotel, it was beautiful. The staff were very helpful taking my mobility scooter backwards and forwards tonthe parking area. However i was disappointed and surprised that i had to pay €6 a day to park my scooter at the hotel and was not permitted to have in the hotel itself which was difficult to manage as i have very limited mobility and found it very difficult walking around such a large hotel without it.
by A verified traveler
Benidorm break
Posted 28 Jul 2024 on HotelsLovely hotel on the outside and communal areas but the rooms are very poor and dated. At breakfast everytime i got up to get something my table was cleared including my drinks so had to keep going back to get another one very frustrating
by A verified traveler from Ocala
Posted 16 Mar 2024
Good location and close to where we needed to be. We stayed in the older part of the hotel, and our room was quite basic but the size was perfect for our family (two adults and one child). Room and hotel were very clean. Checkin was easy and checkout even easier, someone was waiting in the very busy lobby helping direct those who were checking out so we didn’t have to wait in line.
by A verified traveler
Posted 16 Dec 2023 on Hotels
My stay was so good with the cleaner being extremely helpful and the staff having a smile on their face and ready to help.
by A verified traveler
Posted 22 Sep 2023 on Hotels
by A verified traveler
Posted 20 Dec 2022
The design and construction, the views , pool and food was good, maybe cold but fully cooked but doable
by A verified traveler
Posted 28 Jun 2022
by A verified traveler
Posted 10 Dec 2021
We have stayed here before. However, we won't again. It was our minimoon and we emailed but nothing was done, not even a congratulations. The food was never more than warm and not as good as we remember. No information was given at the desk such as you need to scan a QRcode for information and that
you could pre-load your card for cheaper drinks.
by A verified traveler from Benidorm
Posted 18 Feb 2020
The building exudes a great sense of space with large public areas and high ceilings.
The rooms (we've stayed twice) are similar and have plenty of storage spaces. The beds are comfortable.
by A verified traveler
Posted 26 Nov 2019
Very well run and friendly staff short walk to the beach although down hill. Plenty going on. Would advise to go all inclusive.
