Ratings based on 97 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2021
This hotel has it all - elegant hotel, comfy rooms, amazing buffet food. I would definitely recommend half board. They have a variety of dishes including British classic like steak and kidney pie and roasts as well as Mediterranean alternatives. You can see the beach just a 2 minute walk away. Most of all the staff are friendly, willing to help to ensure all aspects of your stay are amazing. Also has a good gym and pool
by A verified traveler from Neath
Posted 6 Nov 2019 on Ebookers
The location is ideal for most visitors to Benidorm New Town.
It’s a very short walk to the nightlife and also to the promenade, it’s also less than a 30 min stroll to Tapas Alley etc in the Old Town.
Also two showtimes each evening.
Each balcony receives lots of sun.
Last but not least a great selection of food in the restaurant, which gives half board guests the option to have lunch instead of evening meal with no prior notice required..
by A verified traveler
Posted 3 Oct 2019
Great location and service. Food was excellent with a great choice
by A verified traveler from Glasgow
Posted 25 Nov 2018
Lovely hotel lovely staff great position very classy
by A verified traveler from Lancashire.UK
Read and understand the rules and regulations.
Posted 26 Jun 2018Could not use bar,restaurant or club facillaties due to over the top dress code...so was very expensive for a room only hotel...There is also a daily charge to use the room safe....obtuse !
by A verified traveler from London
Posted 15 Jun 2018
Classy hotel. Staff are exceptional.
Recommended
for Everyoneby A verified traveler from Sunderland
Nice hotel close to the beach and central
Posted 26 Apr 2018We enjoyed our stay everyone was helpful from reception staff to the maids and dinning room staff. It is a excellent hotel and we will be back next year.
Comment from Hotel Management
1 May 2018 by Reception, Hotel Management
Thanks for your review! See you son!
by A verified traveler
Posted 22 Mar 2018 on Hotels
Comment from Hotel Management
1 May 2018 by Reception, Hotel Management
Thanks for your rate! See you!
Recommended
for Personal Eventby A verified traveler
Great Hotel
Posted 9 Mar 2018 on HotelsGreat Hotel highly recommended. Lovely breakfast buffet and friendly professional staff. Cannot see any better in Benidorm than here.
Comment from Hotel Management
19 Mar 2018 by Reception, Hotel Management
Thank you very much for the great review We are pleased to know that you enjoyed the hospitality, friendly staff, food and overall services of the Hotel and we would like to express our sincere thanks for sharing it.
We hope to welcome you, for the next time to Benidorm and the Don Pancho Hotel, very soon.
Recommended
for Everyoneby A verified traveler from Exeter, Devon
Lovely hotel with equally lovely staff
Posted 11 Dec 2017
Pros: The ambiance, the staff, the food, the nightly entertainment, the decor.........and next year it will be adults only
Cons: It would have been nice to have tea/coffee making facilities in the room.
Location: Brilliantly situated one road back from the beach, within spitting distance of all the bars and restaurants.
We stayed here for my husband's birthday on the recommendation of a friend. We cannot find any fault with it, it was just perfect. The food was top notch,plenty of choice, and my husband's gluten free requirements were admirably met. We were able to upgrade to half board at a very reasonable price. All the staff were efficient, friendly and helpful. The room was spotless, and we would definiteley have no hesitation in booking again.
Comment from Hotel Management
22 Jan 2018 by RECEPTION, Hotel Management
Thank you very much for choosing us and for giving us the opportunity to show you what we are able to offer. We can't wait to welcome you again!
Best wishes
