Ratings based on 184 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
The style of the hotel with Pop art was great & right on the sea front within easy reach of most things.
I have stayed here before that is why I returned I would highly recommend it.
Comment from Hotel Management
29 Nov 2024 by Casual Hotel Pop Art Benidorm, Hotel Management
Dear, thank you very much for taking the time to write a review about your experience at our hotel. We greatly value your comments and are pleased to know that you enjoyed your stay with us. Regards Claudia
by A verified traveler
Posted 19 Oct 2024
Overall for the price it was fine and good location but the shower pressure is not very good, breakfast was a little disappointing and the air conditioning worked but not efficiently. Staff were fine
Comment from Hotel Management
21 Oct 2024 by Casual Hotel Pop Art Benidorm, Hotel Management
Dear David thank you very much for taking the time to express your opinion and for your review. We are very happy that you chose us to enjoy your holiday with us.We regret that we did not meet your expectations during your stay regarding the breakfast and we will work on this to improve our guests' experience in the future.Sincerely, Casual Pop Art Hotel staff
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Casual Hotel Pop Art Benidorm, Hotel Management
Estimada Leider, muchas gracias por tomarte tu tiempo para expresar tu opinión y por tu reseña tan positiva! Nos sentimos muy felices de que hayas disfrutado tu estancia con nosotros. Esperamos volver a verte muy pronto, un saludo!
by A verified traveler
Posted 15 Oct 2024
Breakfast was not good the hot food was always cold
It was supposed to be serviced 8am until 11am
Got down one morning at 10 15am and they had stopped replenishing the food
Comment from Hotel Management
21 Oct 2024 by Casual Hotel Pop Art Benidorm, Hotel Management
Dear, thank you very much for taking the time to express your opinion and for your review. We are very happy that you chose us to enjoy your holiday with us.We regret that we did not meet your expectations during your stay regarding the breakfast and we will work on this to improve our guests' experience in the future.Sincerely, Casual Pop Art Hotel staff
by A verified traveler
Posted 12 Oct 2024 on Hotels
Room very small
Only one chair in the room had to sit on the bed
Bathroom wasnt clean around the edges ie shower surround brhind door
Tv WiFi didnt work wasn't able watch tv
Very noisy at night early hours
Comment from Hotel Management
13 Oct 2024 by casual pop art, Hotel Management
Dear Trina, we regret that we did not meet your expectations during your stay. We will work on this to improve our guests' experience in the future.Sincerely, Casual Pop Art Hotel staff
by A verified traveler
Posted 9 Oct 2024
Lovely Property staff very helpful in a great area I think for the food for the Spanish for the breakfast part from that go out all the time
Comment from Hotel Management
10 Oct 2024 by Alina, Hotel Management
Dear , we’re so happy to hear you had a great experience at Casual Pop Art. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.Sincerely, Casual Pop Art front desk
by A verified traveler
Posted 4 Oct 2024
Great location, nice balcony views, basic decor and furniture. Great service from Claudia on reception.
Comment from Hotel Management
10 Oct 2024 by Alina, Hotel Management
Dear Philip, we’re so happy to hear you had a great experience at Casual Pop Art. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.Sincerely, Casual Pop Art front desk
by A verified traveler
Posted 2 Oct 2024 on Hotels
I refused to stay here as so many guests items going missing . So DO NOT STAY HERE. And hotels . Com and Expedia know this yet still let you book this on their website. It’s absolutely disgraceful
Comment from Hotel Management
12 Oct 2024 by casual pop art, Hotel Management
Dear Barry, we regret that we did not meet your expectations during your stay. We will work on this to improve our guests' experience in the future.Sincerely, Casual Pop Art Hotel staff
by A verified traveler from Long Beach
Posted 30 Sep 2024
Wonderful location steps from the heart of Benidorm but just away from the noise
Parking garage avail was a plus!
Great staff!!
Comment from Hotel Management
10 Oct 2024 by Alina, Hotel Management
Dear Jennifer , we’re so happy to hear you had a great experience at Casual Pop Art. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.Sincerely, Casual Pop Art front desk
by A verified traveler
Posted 29 Sep 2024 on Hotels
Comment from Hotel Management
10 Oct 2024 by Alina, Hotel Management
Dear Rowen, we’re so happy to hear you had a great experience at Casual Pop Art. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.Sincerely, Casual Pop Art front desk
