Ratings based on 176 Verified Reviews
4.3 Room cleanliness
3.8 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Enjoyed our stay at this apartment. Really clean house keeping excellent. Reception staff friendly and helpful.
The location of this hotel is great close walk to the beach and surrounding night life.
Supermarkets also very close to hotel.
I would definitely stay here again
Thank you for a great service
Comment from Hotel Management
23 Dec 2024 by Juan Martinez, Manager, Hotel Management
Dear JaniceThank you for sharing your review with us, this help us identify the areas were we can improve our service.We are so glad to know that you had a great time during your holidays and we hope to see you again in your next visit to BenidormHave a great day
by A verified traveler
Posted 20 Nov 2024
Staff are all amazing, we found them all very welcoming. The location was great, the apartment were spacious and had everything you needed in them. The beds were comfortable. overall a really nice place to stay and would definitely stay again.
Comment from Hotel Management
21 Nov 2024 by Juan Martinez, Manager, Hotel Management
Dear CerysThank you for sharing your review with us, this help us identify the areas were we can improve our service.We are so glad to know that you had a great time during your holidays and we hope to see you again in your next visit to BenidormHave a great day
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Juan Martinez, Manager, Hotel Management
Dear JulieThank you for sharing your review with us, this help us identify the areas were we can improve our service.We are so glad to know that you had a great time during your holidays and we hope to see you again in your next visit to BenidormHave a great day
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Juan Martinez, Manager, Hotel Management
Dear MarkThank you for sharing your review with us, this help us identify the areas were we can improve our service.Have a good day
by A verified traveler
Posted 4 Oct 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by Juan Martinez, Manager, Hotel Management
Dear ChristianThank you for sharing your review with us, this help us identify the areas were we can improve our service.We are so glad to know that you had a great time during your holidays and we hope to see you again in your next visit to BenidormHave a great day
by A verified traveler
Posted 26 Sep 2024 on Hotels
Comment from Hotel Management
28 Sep 2024 by Juan Martinez, Manager, Hotel Management
Dear DanielThank you for sharing your review with us, this help us identify the areas were we can improve our service.We are so glad to know that you had a great time during your holidays and we hope to see you again in your next visit to BenidormHave a great day
by A verified traveler
Posted 22 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Juan Martinez, Manager, Hotel Management
Dear LeonThank you for sharing your review with us, this help us identify the areas were we can improve our service.We are so glad to know that you had a great time during your holidays and we hope to see you again in your next visit to Benidorm
by A verified traveler
Posted 22 Sep 2024 on Hotels
Comment from Hotel Management
22 Sep 2024 by Juan Martinez, Manager, Hotel Management
Thank you for sharing your review with us, this help us identify the areas were we can improve our service.have a great day
by A verified traveler
Posted 1 Sep 2024
Good accommodation , a little dated . Close to the beach and bars and restaurants. Some issues with umbrellas around the pool. Noisy from hotel behind
Comment from Hotel Management
2 Sep 2024 by Juan Martinez, Manager, Hotel Management
Dear NicholasThank you for sharing your review with us, this help us identify the areas were we can improve our service.We hope to see you again in your next visit to BenidormHave a great day
by A verified traveler
Posted 27 Aug 2024
Booked an apartment with double bed and double sofa bed.
There was no double bed only twins and the sofa bed was not made up
When we spoke to reception the male staff member was very huffy and acted as though we were in the wrong for wanting what we had booked - the double bed. Was also shocked that we would have liked the bed making up.
The air con was rubbish and was not capable of getting both rooms cold. The photos which show clean rooms with new air con units are clearly not applicable to all rooms.
Worst of all it was filthy. Dirty plates in cupboard, stains and marks on walls and ceilings, loads of mould in bathroom, hairs in bathroom and in microwave - it was unhygienic and disgusting. When we asked to switch rooms it was declined. Not worth the money and steer clear.
Positives - nice women behind reception who allowed us to check in early. Pool spacious. Lots of towels. That’s about it.
Comment from Hotel Management
28 Aug 2024 by Juan Martinez, Manager, Hotel Management
Dear CraigThank you for sharing your review with us, this help us identify the areas were we can improve our service.All changes and request are possible under availability, Also, all our apartments come equiped with individual air con units, one in each room.Have a great day
