Ratings based on 37 Verified Reviews
2.7 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by Anthony
Bermudas apart hotel Benidorm
Posted 6 Jan 2018 on HotelsWe booked into the apartments on Boxing Day ,had to wait a few hours for the keys when we got in there we turned around and left ,I have never in my life seen such a dirty ,damp and dam right disgusting room took the keys back and phoned you to sort my refund back
Recommended
for Everyoneby A verified traveler from bt36 7uj
somewhere to stay
Posted 30 Dec 2017
Pros: close to places of interest to me
Cons: beds a little softer
Location: good places to eat and drink
inexpensive value for money. good location, very relaxed feeling in apartment block. the breakfast is very good. did have a problem getting a key as arrived late however rang a number and key supplied within 5 minutes
by A verified traveler
Posted 21 Nov 2017
Rooms was terrible,smashed sockets which was very dangerous,taps that spun around and doors that wouldn't lock.
My friends had to be moved to another as it was in poor condition then had the cheek to charge them their deposit for the bathroom door being broken when it was already.
by A verified traveler
Very basic & a bit "tired"
Posted 14 Nov 2017
Pros: Quiet & near to the amenities & entertainment.
The buffet breakfast was more than adequate and a decent variety.
Location: Restaurants, shops and entertainment are all close by. The beach is a short walk away.
Paint flaking off of the toilet ceiling.
Hot water boiler was in the toilet above the toilet. When you sit down you did just miss it with your head, but if you stand at the toilet, head butting the boiler is not always unavoidable!
The bidet was situated far too close to the front of the toilet pan. You had to sit at 45 degrees so as your legs missed the bidet.
The TV system was not working in any of the apartments.
The radiators were not working in the room, but this was overcome by supplying us with a fan
heater.
The full-length curtains needed a lot of the broken curtain rings/clips replaced, as it was a problem drawing them to have privacy from overlooking apartments.
We asked for 2 more pillows and was informed by the receptionist that there was not anybody there to supply them. I had to suggest to her about taking 2 from an unoccupied room, which she begrudgingly did.
Some of these were not big issues, but when you add them all up............
There is a slight incline to the road leading to the apartments which was not a problem to us mid 60 year olds!
All we basically needed was a place to sleep, but we still expect certain standards. I appreciate that it was a very reasonably priced apartment, and you get what you pay for. But next time I shall be paying a bit more somewhere else.
by A verified traveler
Avoid, better available for same money!
Posted 13 Nov 2017Only booked here as our usual stay at levante club apartments wasn't available. Arrived to find the receptionist in a full Spanish rant to someone on the phone. Asking if we could check in were told rather bluntly that check in wasn't until 4pm - fair enough. Offered to store our bags in an unlocked smelly room. Staff throughout the whole stay just looked at you as if you were making them go above and beyond just to ask for toilet roll! The room, the only redeeming feature was it was reasonably "clean". The bathroom had peeling paint on the ceiling, shower door had clearly been broken and replaced with one of those lovely shower curtains that like to attack you when you least expect it. To top off the bathroom, the lid for the cistern was missing. Yes missing. Didn't even complain to reception as I was too scared to mention it. The kitchen tap wasn't attached in any way to the sink other than some loose pipes. Glass window above the door was razor sharp, looked like someone had chewed it into shape. Tv wouldn't tune to any stations. Balcony was pretty grim, I reckon the table and chairs could of been there since Benidorm was first conceived as a resort. We were woken up subtly on the first morning by what could only be described as the sound system from one of then pubs on English square. Turned out to be the room above. For the duration during the daytime we were treated to various Spanish dance anthems. Overall - AVOID!
by A verified traveler from benidorm
Dissapointing level of cleanliness
Posted 29 Oct 2017Close to everywhere however a cleaner never came full week there. Had to ask for towels and toilet roll. Dissapointing
by A verified traveler from england
Room
Posted 17 Oct 2017Paid for 2 rooms but only got 1.had to share.hotel said expedite had made a mistake.i had paperwork to prove that the rooms was ordered
by A verified traveler from Newcastle upon Tyne
What a joke
Posted 14 Oct 2017What a joke of a place over booked so many people and this wasn't even in peak session DO NOT GO TO THERE APARTMENTS !!!!!
by John
Unhappy
Posted 8 Oct 2017 on HotelsThis apartment block was 2-300 yards up a fairly steep hill.The decor is well outdated and the room was a disaster. Never saw a cleaner all week and the breakfast was cold.
On the plus side the pool and surrounding area were kept clean and tidy every day. Recommend only for gangs of revelers.
by Gary
Bermudas Apt Benidorm
Posted 25 Sep 2017 on HotelsGreat area of Benidorm,breakfast was good and all in all a nice place to stay.
