Ratings based on 354 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Vamsi Krishna, Hotel Management
Dear Guest,Thank you for sharing your feedback! We're glad you chose to stay with us, and we appreciate your input. We're always striving to improve, and we'll take your comments into consideration to enhance our services for future guests. We hope to have the opportunity to welcome you again soon!Warm Regards,Vamsi KrishnaDirector of rooms
by A verified traveler
Posted 20 Dec 2024
As always...staff and location were excellent. Only disappointment was the beer lines in the Brewery were not clean and therefore could not properly enjoy the offerings.
Hoping for a better tasting next time.
Comment from Hotel Management
28 Dec 2024 by Vamsi Krishna, Hotel Management
Dear Guest,Thank you for your valuable feedback! We're thrilled to hear that you had a great experience with our staff and location. We sincerely apologize for the issue with the beer lines in the Brewery, and we'll make sure to address it promptly. We look forward to providing you with a better tasting experience on your next visit!Warm Regards,Vamsi KrishnaDirector of rooms
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Vamsi Krishna, Hotel Management
Dear Guest,Thank you so much for the wonderful review and the perfect rating! We're thrilled to hear you had an excellent experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!Warm Regards,Vamsi KrishnaDirector of rooms
by A verified traveler from MUMBAI
Posted 9 Dec 2024
Ease of check in. Though room cleaning was late Cleanliness was appreciable. good Riestaurants. Alchemy was the best.
Comment from Hotel Management
28 Dec 2024 by Vamsi Krishna, Hotel Management
Dear Guest,Thank you for sharing your feedback! We're glad to hear you appreciated the ease of check-in, the cleanliness, and enjoyed our restaurants, especially Alchemy. We apologize for the delay in room cleaning and will work to improve this. We look forward to welcoming you again soon!Warm Regards,Vamsi KrishnaDirector of rooms
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Vamsi Krishna, Hotel Management
Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience. Your feedback means a lot to us, and we're grateful for your kind words. We look forward to welcoming you back soon!Warm Regards,Vamsi KrishnaDirector of rooms
by A verified traveler
Posted 4 Dec 2024
Good stay. Friendly staff.
Comment from Hotel Management
28 Dec 2024 by Vamsi Krishna, Hotel Management
Dear Guest,Thank you for your feedback! We're glad to hear you had a good stay and enjoyed our friendly staff. We hope to welcome you back soon!Warm Regards,Vamsi KrishnaDirector of rooms
by A verified traveler
Posted 20 Nov 2024
Absolutely disappointing stay. The 1 star hotel is better than THIS 4 star hotel bathroom.
Water all over the place!
Comment from Hotel Management
28 Dec 2024 by Vamsi Krishna, Hotel Management
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused during your stay. Cleanliness and maintenance are top priorities for us, and we regret that the bathroom did not meet your expectations. We will address this issue with the concerned team to ensure it is resolved. We hope you give us another opportunity to provide a better experience.Warm Regards,Vamsi KrishnaDirector of rooms
by A verified traveler
Posted 11 Oct 2024
Better service , better response and better tv would be good.
by A verified traveler
Posted 8 Sep 2024
None
by A verified traveler from Brossard
Posted 7 Aug 2024
