Ratings based on 125 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Sterlings Mac Hotel, Hotel Management
Dear Mr. Mahesh,Thank you for choosing Sterlings Mac Hotel for your recent stay and taking time out for sharing your valuable feedback with us.Your kind ratings of appreciation for the hotel are a great motivation for the entire team.We would like to assure you that we are committed to provide our guests comfortable and memorable experience. We at Sterlings Mac Hotel provide the services that offer our guests an inspiring and engaging experience. Thank you once again for the positive feedback and it was great pleasure to serve you as our valuable guest.Your patronage is of utmost importance to us, and I look forward to welcoming you back and extending exceptional service and experience.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.
by A verified traveler
Posted 31 Oct 2024
Excellent property and staff is extremely friendly
Comment from Hotel Management
2 Nov 2024 by Sterlings Mac Hotel, Hotel Management
Dear Mr. Harish, Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive comments regarding our hotel and our staffs. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.
by A verified traveler from Charlotte
Posted 25 Sep 2024
I had booked this hotel for my parent’s stay due to my father’s planned knee replacement surgery. They stayed here pre and post surgery. The check-in process and hotel communication was smooth, early check-in and late checkout option was provided. All the front desk people were courteous and provided assistance whenever needed. Restaurants buffet breakfast was fantastic and lot to choose from. All services provided at hotel including room, laundry etc were top notch and I would recommend this hotel to anyone traveling to city, children booking for their parents. Overall fantastic experience for my parents. Thank you Sterling and its employees for making my parents stay smooth and memorable.
Comment from Hotel Management
25 Sep 2024 by Sterlings Mac Hotel, Hotel Management
Dear Mr. Yathiraj,We are pleased to know that your experience at The Sterlings Mac Hotel, Bengaluru was excellent and thank you for such a beautifully penned review.Your generous indication of our performances will be a source of motivation for our staff, and this encourages us to achieve even higher standards of services.I take pride in my passionate team who contributed and work tirelessly, ensuring our guests receive the highly personalized services that we are known for. Your gracious commendations for their efforts are thus much appreciated.We look forward to your gracious visits in the future and assure you the lifetime memories. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.
by A verified traveler from Charlotte
Posted 25 Sep 2024
I have booked this property for my parents, my father had a knee replacement surgery at manipal hospital and this hotel was closest to the hospital, booked without any second thought. Service provided throughout the check-in and stay was top notch, all the people at the front desk and restaurants were courteous and helpful. My parents stayed here for 9 days, all the days they felt safe. Buffet breakfast option is fantastic and lot to choose from. I would recommend this hotel and would visit again. Thank you Sterling for my making my parents stay memorable.
Comment from Hotel Management
25 Sep 2024 by Sterlings Mac Hotel, Hotel Management
Dear Mr. Vasanth,We are pleased to know that your experience at The Sterlings Mac Hotel, Bengaluru was excellent and thank you for such a beautifully penned review.Your generous indication of our performances will be a source of motivation for our staff, and this encourages us to achieve even higher standards of services.I take pride in my passionate team who contributed and work tirelessly, ensuring our guests receive the highly personalized services that we are known for. Your gracious commendations for their efforts are thus much appreciated.We look forward to your gracious visits in the future and assure you the lifetime memories. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.
by A verified traveler
Excellent hotel
Posted 22 Aug 2024 on HotelsExcellent hotel , great service
Comment from Hotel Management
22 Aug 2024 by Sterlings Mac Hotel, Hotel Management
Dear Mr. Lalit,We are pleased to know that your experience at The Sterlings Mac Hotel, Bengaluru was excellent and thank you for such a beautifully penned review.Your generous indication of our performances will be a source of motivation for our staff, and this encourages us to achieve even higher standards of services.I take pride in my passionate team who contributed and work tirelessly, ensuring our guests receive the highly personalized services that we are known for. Your gracious commendations for their efforts are thus much appreciated.We look forward to your gracious visits in the future and assure you the lifetime memories. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.
by A verified traveler
Posted 7 Apr 2024
Good location. Room is small. Beds are small. Food buffet is good. Afternoon tea is good. Staff are friendly.
Comment from Hotel Management
8 Apr 2024 by Sterlings Mac Hotel, Hotel Management
Dear Mr. Arthur,Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive comments regarding our services and our staffs. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.
by A verified traveler
Posted 16 Mar 2024
Nice and clean, with friendly helpful staff who made it very easy for my first visit to India.
Breakfast and evening meal buffets are varied and mix of European and Indian (North & South) food, so suitable for all pallets.
Fresh drinking water in the room everyday. There are a few shops within 10 min walk to get big bottles of water or any essentials you need.
Good location for access to my company office in Domlur.
Comment from Hotel Management
18 Mar 2024 by Sterlings Mac Hotel, Hotel Management
Dear Mr. Nicholas,Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive comments regarding our services and hotel. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.
by A verified traveler
Posted 28 Feb 2024
12
Comment from Hotel Management
12 Mar 2024 by Arya, Hotel Management
Dear Mr. Rohit,Greetings from Sterlings Mac Hotel!We're sorry to hear that we didn't meet your expectations. Could you please share a brief overview of your experience so we can address any issues? Your feedback is valuable to us and will help us improve our service. Thank you for taking the time to provide your input.Thank youRegardsArya Srini RaoGeneral Manager
by A verified traveler
Posted 8 Dec 2023 on Hotels
Comment from Hotel Management
11 Dec 2023 by Sterlings Mac Hotel, Hotel Management
Dear Mr. Kartheek, Thank you for sharing your valuable feedback with us. We regret to learn that we fell short of your expectations. We have noted your valuable feedback about our hotel and the same will be addressed on priority. I assure you of a memorable experience on your next visit.We would like to understand in detail as to where we lacked to serve you better in the near future.We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused.Please do come back and stay with us again and give us an opportunity to serve you better.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.
by A verified traveler
Posted 23 Nov 2023
Comment from Hotel Management
13 Dec 2023 by Sterlings Mac Hotel, Hotel Management
Dear Mr. Sebastian, Thank you for choosing Sterlings Mac Hotel for your recent stay and taking time out for sharing your valuable feedback with us.It was a great pleasure serving you.I appreciate your efforts in sharing your generous and motivating feedback.We're ecstatic that you had a wonderful experience with us. Your positive ratings about our hotel and will undoubtedly motivate all of us to continue providing exceptional care and attention to our guests.My team and I look forward to the pleasure of welcoming you back again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.
