Ratings based on 9 Verified Reviews
3.3 Room cleanliness
2.1 Service & staff
3.6 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2022
by A verified traveler
Posted 18 Jan 2020
Comment from Hotel Management
23 Jan 2020 by Kunal Khattri, Hotel Management
Dear guest, thank you for taking the time to respond. We pride ourselves in high quality standards, and it gives me immense pleasure that the team was impeccably able to deliver the same. Thank you for highlighting and appreciating our services. I look forward to welcoming you back soon.
by A verified traveler from Chicago,IL
Avoid unless it's the last hotel on earth
Posted 9 Dec 2016 on Orbitz1) Start with Hotel staff are rude
2) Reception desk staff do not know the local language Kannada. They want you to speak only in Hindi Unacceptable
3) Room is ok with open windows which does not block street traffic noise, could not sleep all night
4) Reception does not accept valid non Indian ID card, they insist on ID issued by India
5) Breakfast buffet is a joke, just had stale Idly and mediocre food.
6) Over expensive for the amenities provided.
All in all avoid unless you have no other option, no way 3 star hotel.
Comment from Hotel Management
23 Jan 2020 by Kunal, Hotel Management
Dear guest, Thank you for patronizing our hotel and for your valuable comments. We have taken up the necessary measures and will ensure a comfortable stay in your future visits. Hope to See you soon. Inconvenience caused much regretted.
by A verified traveler from Superb Location
Awesum Stay !!
Posted 18 Apr 2015 on HotelsPleasant
Comment from Hotel Management
23 Jan 2020 by Kunal, Hotel Management
Dear guest, thank you for taking the time to respond. We pride ourselves in high quality standards, and it gives me immense pleasure that the team was impeccably able to deliver the same. Thank you for highlighting and appreciating our services. I look forward to welcoming you back soon.
by Yoganathan from Toronto
I don't recommend anyone to stay in this hotel
Posted 13 Feb 2015 on HotelsThy refuse to to give me a room that already booked and paid for it.
Comment from Hotel Management
23 Jan 2020 by Kunal, Hotel Management
Dear guest, Thank you for patronizing our hotel and for your valuable comments. We have taken up the necessary measures and will ensure a comfortable stay in your future visits. Hope to See you soon. Inconvenience caused much regretted.
by Yoganathan from Toronto
I DONT RECOMMEND ANYONE TO STAY IN SILICREST HOTEL
Posted 8 Feb 2015 on HotelsWhen we came to Bangaluru on February 3rd Tuesday we went to Silicrest Hotel about 2:30pm and show my Booking Confirmation from Hotel.com which I already pad for the room and aske for a room,the lady at the reception said THEY DON'T HAVE ANY BOOKING ON MY NAME.and I kept on telling her I already book the room through Hotel.com but she doesn't want to listen to me(She Was Very root to me)I told her to call the hotel.com and conform the booking,then she try to call hotel.com but she codent get through.Then I CALLED HOTEL.COM ON MY CELLPHONE,immediately I got the reply from the hotel.com,and I put my phone on speaker and aske her to listen the massage,it says THERE IS A BOOKING ON MY NAME AT THE SILICREST.(I have no idia where did she call befor and got no answer)then she said THEY DONT HAVE ANY ROOMS AVAILABLE.and she call another hotel and book a room and ask me to go to that hotel
And we don't have a choice we went to that hotel and aske for the room receptionist aske us to waite for a while and we did,few minutes later he told us They don't any room either.so we have to go back to the Silicrest again and told her what happened,
And she send me to the other hotel.which is like a apartment converted in to a hotel,very smelly and very not clean.WE DONT HAVE A CHOICE UNFORTUNATELY WE HAVE TO STAY IN THAT HOTEL.SILICREST HOTEL SPOILED MY LAST STAY IN INDIA.
Comment from Hotel Management
23 Jan 2020 by Kunal, Hotel Management
Dear guest, Thank you for patronizing our hotel and for your valuable comments. We have taken up the necessary measures and will ensure a comfortable stay in your future visits. Hope to See you soon. Inconvenience caused much regretted.
by soohyun from korea
fuxking rude staff
Posted 31 Dec 2014 on HotelsStaff is very rude
Rudest staff really
Ive been to many hotels when i travel but staff is worse than 200rs hostel worker
Check out time is 12 but they called at 11 and asking when are we leaving
The room was small but was comfortable
But dont wanna ever wanna visit even if its free i wanted to slap the staff badly
Comment from Hotel Management
23 Jan 2020 by Kunal, Hotel Management
Dear guest, Thank you for patronizing our hotel and for your valuable comments. We have taken up the necessary measures and will ensure a comfortable stay in your future visits. Hope to See you soon. Inconvenience caused much regretted.
by A verified traveler from London UK
complaints
Posted 16 Dec 2014
Pros: nothing
Cons: you should remove this hotel from your list
we have reservation for above hotel-check in on 7/12/14 check out on 9/12/14. the silicrest hotel told us there is no booking they have received. I have shown the confirmation through Expedia but they did not honour. so we had to book another hotel as a emergency and at a higher cost.
we did stay one day on 11/12/14 at this hotel.
Comment from Hotel Management
23 Jan 2020 by Kunal, Hotel Management
Dear guest, Thank you for patronizing our hotel and for your valuable comments. We have taken up the necessary measures and will ensure a comfortable stay in your future visits. Hope to See you soon. Inconvenience caused much regretted.
by A verified traveler
Posted 30 Jun 2014 on Hotels
Comment from Hotel Management
23 Jan 2020 by Kunal, Hotel Management
Dear Guest, Thank you for taking the time to respond. We pride ourselves in high quality standards, and it gives me immense pleasure that the team was impeccably able to deliver the same. Thank you for highlighting and appreciating our Services. I look forward to welcoming you back soon. Regards, Hotel Manager
