Ratings based on 31 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Well kept service apartment with courteous staff and next to a shopping mall.
Comment from Hotel Management
29 Sep 2024 by Narayanan, Hotel Management
Dear Mr. PradeepThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,NarayananRooms Division Manager
by A verified traveler
Posted 2 Aug 2024
Overall I find the hotel great value for the price. Facility is excellent, the staff are well trained. Then my complaint is
the complimentary breakfast. The food there is below average, and I'd rather want to see the upgrade on continental menu and bakery.
Comment from Hotel Management
27 Aug 2024 by Narayanan, Hotel Management
Dear Mr. Tomoharu SanThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We have noted your feedback about the food menu and we shall definitely look into it. We are changing our menu in a couple of monthsSincerely,NarayananRooms Division Manager
by A verified traveler
Posted 9 Jul 2024
Property is pretty dated and it does feel that they find it tough to maintain one of the usp’s - kitchenette. We had to move rooms because of ceiling leakage in the first unit we checked in and even in the second one the refrigerator was leaking. The loony carpets look worn out with a distinct odour which they try to keep out with AC vents working overtime.
The restaurant and the staff is great which kept our experience sane. Lots of room to improve!
Comment from Hotel Management
29 Jul 2024 by Narayanan, Hotel Management
Dear Mr. LaxmanThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,NarayananRooms Division Manager
by A verified traveler
Posted 10 Jun 2024 on Hotels
Comment from Hotel Management
28 Jun 2024 by Narayanan, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,NarayananRooms Division Manager
by A verified traveler
Posted 5 Jun 2024 on Hotels
Comment from Hotel Management
28 Jun 2024 by Narayanan, Hotel Management
Dear Mr. Venkata,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,NarayananRooms Division Manager
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
28 Jun 2024 by Narayanan, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,NarayananRooms Division Manager
by A verified traveler
Posted 2 Mar 2024
Adding a board visible to the approaching traffic will help to enter the right gate. Three times in our 6 days stay, uber drivers missed and took some time to figure out the right entry.
Comment from Hotel Management
3 Mar 2024 by Narayanan, Hotel Management
Dear Mr. PrakashThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We have also noted on the feedback of an additional board which shall also be discussed with the team member concernedSincerely,NarayananRooms Division Manager
by A verified traveler
Posted 7 Feb 2024
I would say this is an excellent business hotel.
Comment from Hotel Management
26 Feb 2024 by Narayanan, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,NarayananRooms Division Manager
by A verified traveler
Posted 24 Feb 2023 on Hotels
Comment from Hotel Management
12 Apr 2023 by Narayanan, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,NarayananRooms Division Manager
by A verified traveler
Great place in whitefields!
Posted 4 Jan 2023 on HotelsWe have stayed in the chain in Pune and the WF place was equally good if not excellent. The suite with two bedrooms was well maintained and extremely comfortable. Oakwood is known for premier and luxurious living. The breakfast spread was great and we had a good time for our one night stay on a long road trip. The only letdown was a blocked chimney next doors and we were impacted by a stench of onions being fried - a stench that pervaded us and left us listless for a couple of hours
Comment from Hotel Management
30 Jan 2023 by Narayanan, Hotel Management
Dear Mr. GagandeepThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,NarayananRooms Division Manager
