Ratings based on 126 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024
The place used to be amazing once, but now you can see (and smell) the hotel in decline.
Comment from Hotel Management
26 Aug 2024 by Rishi Neoge, Hotel Management
Dear Guest,Greetings from Howard Johnson by Wyndham Bengaluru Hebbal!Thank you for the feedback, I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.We hope to see you soon when your travel brings you to our area.Stay Safe Stay HoJoWarm regards,Rishi NeogeGeneral Manager
by A verified traveler
Posted 10 Jul 2024
Rented two rooms as a family. One was fine, the other was ordinary with some mold in bathroom ceiling. Toilet flushes in both rooms were temperamental. Staff were courteous and tried to be helpful
Comment from Hotel Management
11 Jul 2024 by General Manager, Hotel Management
Dear Guest,Greetings from Howard Johnson by Wyndham Bengaluru Hebbal!Thank you for the feedback. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.We hope to see you soon when your travel brings you to our area.Stay Safe Stay HoJoWarm regardsRishi NeogeGeneral Manager
by A verified traveler
Posted 4 Jul 2024
The most uncourteous staff at the reception, none of them I encountered greet you, only focused on running your credit card, do not bother informing the guests about the breakfast timing, wifi connection. The hotel policy on the website says children under 17 stay free with paying adults. My daughter was 12 years old, and was told by two different staffs (one is executive manager) two different age limits (11 and below, 10 and below)!
Rooms smelt fungy, bed cushions soggy like a 4th rated hotel. Most amenities non-functional. The electric kettle had rust at the spout. I requested a replacement. I was electrically shocked when I touched the replacement one. Not only that it still have stains. The weighting machine didn't have battery, and had it replaced. The flush buttons on the toilet stopped working, got stuck after first night stay.
When I decided to cut short the stay by one night, the executive manager (Jennifer) cooked up policy saying that the hotel can't allow modification, and I had to cancel the entire reservation and rebook, in trying to dissuade me from changing the stay without penalty. Expedia travel agent helped contacting the property for authorization to update. but never received any response from the hotel.
Finally, the food at the breakfast buffet didn't look appealing. That was not the worst part, after having the leman rice, two in our party feel sick.
4 star hotel room rent for 0-star room amenities, uncourteous staff and service. Stay away!!!
Comment from Hotel Management
4 Jul 2024 by General Manager, Hotel Management
Dear Guest,Greetings from Howard Johnson by Wyndham Bengaluru Hebbal!Thank you for the feed back . I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.We hope to see you soon when your travel brings you to our area.Stay Safe Stay HoJoWarm regardsRishi NeogeGeneral Manager
by A verified traveler
Posted 27 Jun 2024
Nice and clean but pool wasn’t clean that much.
Comment from Hotel Management
28 Jun 2024 by General Manager, Hotel Management
Dear Guest,Greetings from Howard Johnson by Wyndham Bengaluru Hebbal!Thank you for the feed back . I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.We hope to see you soon when your travel brings you to our area.Stay Safe Stay HoJoWarm regardsRishi NeogeGeneral Manager
by A verified traveler
Posted 26 Jun 2024
Comment from Hotel Management
22 Jul 2024 by General Manager, Hotel Management
Dear Guest,Greetings from Howard Johnson by Wyndham Bengaluru Hebbal!Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.Stay Safe Stay HoJoWarm Regards,Rishi NeogeGeneral Manager
by A verified traveler
Not impressive
Posted 14 Jun 2024 on HotelsThe rooms were dirty, toilets were so stained. We had only one towel kept in the room when it was a triple occupancy. Food was very spicy, even coconut chutney was tasting like chilli chutney. We called the reception to check on accomodation for driver, they said there is a room in basement where the driver can sleep. But after arriving, they did not provide a room and asked him to sleep in the car. Overall, not a 4-star quality.
Comment from Hotel Management
28 Jun 2024 by General Manager, Hotel Management
Dear Guest,Greetings from Howard Johnson by Wyndham Bengaluru Hebbal!Thank you for the feed back . I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.We hope to see you soon when your travel brings you to our area.Stay Safe Stay HoJoWarm regardsRishi NeogeGeneral Manager
by A verified traveler
Posted 13 Jun 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by General Manager, Hotel Management
Dear Guest,Greetings form Howard Johnson by Wyndham Bengaluru Hebbal!!It is indeed very heart-warming to know that you enjoyed your stay from all aspects. It is our goal to ensure that all our guest leave with happy memories of their stay.We value your patronage and look forward to welcoming you back at HOJOStay Safe Stay HoJoWarm regards,Rishi NeogeGeneral Manager
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
28 Jun 2024 by General Manager, Hotel Management
Dear Guest,Greetings from Howard Johnson by Wyndham Bengaluru Hebbal!Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.Stay Safe Stay HoJoWarm Regards,Rishi NeogeGeneral Manager
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 20 May 2024
