Ratings based on 106 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
Tucked away in a quiet residential part of Koramangala, this is the perfect blend of luxury, comfort, quiet, and homely. I will stay here on every trip to Bangalore.
Comment from Hotel Management
21 Dec 2024 by Anuj CHAUDHRY, Hotel Management
Dear Deap,Thank you for your kind words regarding your experience at Grand Mercure Bangalore. We are delighted to hear that you found our location in Koramangala to be a perfect blend of luxury and comfort, providing you with a homely atmosphere. We look forward to welcoming you back on your future trips to Bangalore, ensuring that each stay is as enjoyable as the last.Warm regards,Anuj CHAUDHRY Grand Mercure Bangalore
by A verified traveler
Posted 14 Sep 2024 on Hotels
Comment from Hotel Management
19 Sep 2024 by Anuj, Hotel Management
Dear Guest,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.
by A verified traveler
Posted 10 Jun 2024
I'd previously visited this particular property for a family member's wedding and I got to experience staying here for close to 3 nights on an extended stay in May 2024.
This is one of the first hotel rooms that feels like coming back to a cosy home/nest since they have a nice little kitchenette with induction stove tops and a microwave and essential vessels/cutlery.
The A/C was maintainable at a decent room temperature - it is nestled in a very posh, quiet residential neighborhood and the dining options provide an optimal combination of Indian and Continental cuisine! Overall, consider me happy, pleased and very satisfied!
Comment from Hotel Management
17 Jun 2024 by Anuj, Hotel Management
Thank you Krithika for the wonderful review and choosing to stay at Grand Mercure.We are glad that you had a pleasant stay with us and were well looked after by the team.The team is looking forward to welcoming you back.Best regards,Anuj ChaudhryGeneral Manager
by A verified traveler
Posted 3 Apr 2024
Nice property in a safe neighborhood. Quite a few nice restaurants within walking distance about 15 mins or so. A tad bit pricey but overall I was happy as safety as my top priority and proximity to where I needed to go.
Comment from Hotel Management
6 Apr 2024 by Anuj, Hotel Management
Hello Nandita,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.
by A verified traveler
Posted 29 Mar 2024 on Hotels
Comment from Hotel Management
6 Apr 2024 by Anuj, Hotel Management
Hello Tong,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.
by A verified traveler
Posted 9 Mar 2024 on Hotels
Comment from Hotel Management
30 Mar 2024 by Anuj, Hotel Management
Thank you for the wonderful review and choosing to stay at Grand Mercure.We are glad that you had a pleasant stay with us and were well looked after by the team.The team is looking forward to welcoming you back.Best regards,Anuj ChaudhryGeneral Manager
by A verified traveler
Posted 1 Mar 2024
A gem of a property, tucked away in a quiet neighborhood, immune from the hustle and bustle of Koramangala's energy.
Comment from Hotel Management
30 Mar 2024 by Anuj, Hotel Management
Dear Deap,Thank you for the wonderful review and choosing to stay at Grand Mercure.We are glad that you had a pleasant stay with us and were well looked after by the team.The team is looking forward to welcoming you back.Best regards,Anuj ChaudhryGeneral Manager
by A verified traveler
Posted 23 Jan 2024
Comment from Hotel Management
9 Feb 2024 by Anuj, Hotel Management
Dear Anjali,Thank you for taking the time to tell us about your experience at the Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure Bangalore, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm Regards,Anuj ChaudhryGeneral Manager
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
9 Feb 2024 by Anuj, Hotel Management
Dear Meghana,Thank you for taking the time to tell us about your experience at the Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure Bangalore, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm Regards,Anuj ChaudhryGeneral Manager
by A verified traveler
Posted 20 Dec 2023
Not the best staff and not well trained. Check in and out was a procedure and terrible security personal. In India no one walks around with their passport. They would not let me daughter in after she showed them her passport on the phone plus a drivers licence. They argued with us in the lobby. Never going there again.
Comment from Hotel Management
16 Jan 2024 by ., Hotel Management
Dear Mr. Kumar,Thank you for taking the time to tell us about your experience at the Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure Bangalore, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Requesting for passports and visa details for foreign nationality is mandatory and as per legal compliance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm Regards,Anuj ChaudhryGeneral Manager
