Ratings based on 81 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Service is good. Facilities need to be better
Comment from Hotel Management
8 Oct 2024 by Suraj, Hotel Management
Dear Guest,Thank you for sharing your experience with Aloft Whitefield Bengaluru.We are pleased to know that you had a memorable stay with us and that the services and facilities we offer were upto your expectations. We hope to have you come back and stay with us againOnce again, thank you for your valuable feedback and I look to welcome you during your next visit to Bengaluru.Sincerely,Suraj BishtFront Office Manager
by A verified traveler
Posted 12 Sep 2024
It’s nice. Room , bath door is stuck, not closable
Hot water supply is poor
Comment from Hotel Management
8 Oct 2024 by Suraj, Hotel Management
Dear Guest,Thank you for sharing your experience with Aloft Whitefield Bengaluru.We are pleased to know that you had a memorable stay with us and that the services and facilities we offer were upto your expectations. We hope to have you come back and stay with us againOnce again, thank you for your valuable feedback and I look to welcome you during your next visit to Bengaluru.Sincerely,Suraj BishtFront Office Manager
by A verified traveler
Posted 28 Jul 2024
Great stay
Comment from Hotel Management
8 Oct 2024 by Suraj, Hotel Management
Dear Guest,Thank you for sharing your experience with Aloft Whitefield Bengaluru.We are pleased to know that you had a memorable stay with us and that the services and facilities we offer were upto your expectations. We hope to have you come back and stay with us againOnce again, thank you for your valuable feedback and I look to welcome you during your next visit to Bengaluru.Sincerely,Suraj BishtFront Office Manager
by A verified traveler
Posted 13 May 2024
There is ample scope of improvement considering the brand name associated with it. The facilities and room fittings/furniture can be upgraded. The floor carpet has a stale stink and needs up gradation. The washroom drains are very slow (almost clogged) and the toiletries are quite basic. The food buffet layout is average and does not match the high price charged.
Overall: an average experience
Comment from Hotel Management
8 Oct 2024 by Suraj, Hotel Management
Dear Guest,Thank you for sharing your experience with Aloft Whitefield Bengaluru.We are pleased to know that you had a memorable stay with us and that the services and facilities we offer were upto your expectations. We hope to have you come back and stay with us againOnce again, thank you for your valuable feedback and I look to welcome you during your next visit to Bengaluru.Sincerely,Suraj BishtFront Office Manager
by A verified traveler
Posted 29 Feb 2024
Comment from Hotel Management
8 Oct 2024 by Suraj, Hotel Management
Dear Guest,Thank you for sharing your experience with Aloft Whitefield Bengaluru.We are pleased to know that you had a memorable stay with us and that the services and facilities we offer were upto your expectations. We hope to have you come back and stay with us againOnce again, thank you for your valuable feedback and I look to welcome you during your next visit to Bengaluru.Sincerely,Suraj BishtFront Office Manager
by A verified traveler
Posted 12 Feb 2024 on Hotels
Comment from Hotel Management
8 Oct 2024 by Suraj, Hotel Management
Dear Guest,Thank you for sharing your experience with Aloft Whitefield Bengaluru.We are pleased to know that you had a memorable stay with us and that the services and facilities we offer were upto your expectations. We hope to have you come back and stay with us againOnce again, thank you for your valuable feedback and I look to welcome you during your next visit to Bengaluru.Sincerely,Suraj BishtFront Office Manager
by A verified traveler
Posted 5 Jan 2024 on Hotels
I am a returning customer and yesterday the key fob did not work and it was repaired temporarily and it is very random that one key works and the other did not work .
Also today the hot water shower had filter blockage and I had to take bath with cold water .
I like the hotel location and spacious rooms but the condition of certain things have created inconvenience .
I have stayed here earlier and on planning to stay few days .
I need a compensation for the inconvenience items ot wave off one day rent or hotels.com should provide a voucher with at least one stay room rent including taxes
Comment from Hotel Management
8 Oct 2024 by Suraj, Hotel Management
Dear Guest,Greetings from Aloft Whitefield Bengaluru!Team and I are deeply concerned that your stay experience at the hotel was less than satisfactory, please accept our heartfelt apologies for the lack of superlative service. All of us at Aloft endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else. With these beliefs and culture, it pains us greatly to have even one guest leave the hotel with anything less than a great stay impression. We do recognize that at times we make mistakes - it is important that we learn from these mistakes in order to continuously improve. Please be rest assured that your feedback will be taken up with the utmost seriousness and we shall work on shortfalls. Sincerely,Suraj Bisht Front Office Manager
by A verified traveler
Posted 28 Dec 2023
Comment from Hotel Management
8 Oct 2024 by Suraj, Hotel Management
Dear Guest,Greetings from Aloft Whitefield Bengaluru!Team and I are deeply concerned that your stay experience at the hotel was less than satisfactory, please accept our heartfelt apologies for the lack of superlative service. All of us at Aloft endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else. With these beliefs and culture, it pains us greatly to have even one guest leave the hotel with anything less than a great stay impression. We do recognize that at times we make mistakes - it is important that we learn from these mistakes in order to continuously improve. Please be rest assured that your feedback will be taken up with the utmost seriousness and we shall work on shortfalls. Sincerely,Suraj Bisht Front Office Manager
by A verified traveler
Posted 26 Nov 2023
The rooms have an unused unaired smell.
Carpet has large stains.
Tv remote doesn’t work.
Breakfast is bad, not enough choices, bakery items like donuts are very hard, no salt/pepper on the table when serving omelette and host don’t know how to properly seat out guests. The napkins given have a shiny finish, which means they are more decorative than useful.
Comment from Hotel Management
8 Oct 2024 by Suraj, Hotel Management
Dear Guest,Greetings from Aloft Whitefield Bengaluru!Team and I are deeply concerned that your stay experience at the hotel was less than satisfactory, please accept our heartfelt apologies for the lack of superlative service. All of us at Aloft endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else. With these beliefs and culture, it pains us greatly to have even one guest leave the hotel with anything less than a great stay impression. We do recognize that at times we make mistakes - it is important that we learn from these mistakes in order to continuously improve. Please be rest assured that your feedback will be taken up with the utmost seriousness and we shall work on shortfalls. Sincerely,Suraj Bisht Front Office Manager
by A verified traveler
Posted 13 Oct 2023
Fantastic service with a team that upholds the highest standards. Great breakfast buffets, spacious rooms and a decent gym. Truly enjoyed the stay at Aloft!
Comment from Hotel Management
8 Oct 2024 by Suraj, Hotel Management
Dear Guest,Thank you for sharing your experience with Aloft Whitefield Bengaluru.We are pleased to know that you had a memorable stay with us and that the services and facilities we offer were upto your expectations. We hope to have you come back and stay with us againOnce again, thank you for your valuable feedback and I look to welcome you during your next visit to Bengaluru.Sincerely,Suraj BishtFront Office Manager
