Ratings based on 6 Verified Reviews

2.3 out of 5
100% of guests recommend
2.2 Room cleanliness
3.5 Service & staff
1.5 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2023 on Orbitz
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2023
2 out of 5
by A verified traveler

Posted 26 Aug 2019 on Hotels
Not even close to how the picture looks ... It says airport shuttle available for a fee !! I should have guessed that the fee is atleast 3 times an Uber !!
Comment from Hotel Management
20 Sep 2019 by Hussain KR, Hotel Management
Dear Guest, Greetings from Airport Gateway Hotel...! At the onset, please do accept my sincere apologies for the inconvenience caused. This is certainly not the experience we strive to provide our guests. I have shared your feedback with the team and requested them to get in touch with you to remedy this unfortunate situation. I request you to please treat this experience in isolation and non-representative of the Airport Gateway experience and give us another opportunity to redeem ourselves. I look forward to welcoming you back.
1 out of 5
by A verified traveler

Stay away

Posted 4 Jan 2019 on Hotels
Stay away if you care about linens or hot water... not comfort or confutable att all ... stay away
5 out of 5
by A verified traveler

Posted 23 Nov 2018
Much better than a hotel room! Accommodated late check in and combined rooms as needed. Airport shuttle and breakfasts are convenient. Lift access for wheelchair made a huge difference.
Comment from Hotel Management
25 Dec 2018 by Hussain KR, Hotel Management
Dear Guest , Warm Greetings from Airport Gateway Hotel...! Thank you for taking out the time to review us on Expedia. It's been a pleasure for us to have hosted you and we are glad to know that your visit was comfortable and enjoyable. It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests and I'm happy to know that we were able to deliver. Your compliments have been passed on to the team, and they are motivated by your kind words of appreciation. We look forward to hosting you again at the hotel real soon. Best Regards, Hussain KR
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