Ratings based on 36 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Colleyville
Posted 24 Mar 2023 on Travelocity
We did not feel this property was a good value for the price. We stayed at many different hotels in larger cities on this trip that were much nicer for the same rate or just a bit more. The breakfast had very limited options and we paid for parking that was outside the hotel on the street, although there seemed to be a garage under the hotel. The signage outside the hotel was very difficult to see. We coordinated for massages and it was really just a rub down with very little working of sore muscle groups.
by A verified traveler from London
Posted 19 Sep 2022
The floor in my room was dirty when I arrived and after 3 days stay, it was dirty when I left. Crumbs under the table from previous occupant were never cleaned. Otherwise hotel was fine.
One additional thing, I was the only one in my group of over 10 people that was asked to present a passport. Racial profiling like this is not acceptable.
by A verified traveler
Business Traveler
Posted 21 Aug 2022 on HotelsThe hotel was amazing. The lobby smelled really good. The staff were very friendly and helpful. The breakfast was really good each morning. The only negative was no A/C but the front desk clerk was nice enough to let me borrow a fan, which worked great.
by A verified traveler
Posted 9 Dec 2021 on Hotels
by A verified traveler
Typical Czech Service With a Snarl - "Neni Mozne"
Posted 26 Jan 2021 on HotelsAs usual, the Czech's never fail to humor me with their special brand of "Customer Service." When we called from the train station, we were informed that we were "too late" to check in to our room (7PM), but that someone would "wait" for us. Not stressful? The woman at the desk informed us upon arrival that there was a wedding and that there were "Important People" there. Oops. Guess we chose the wrong place. Four stars is a huge over exaggeration. The place has a certain decorum that lends itself to fanciness, especially the door hardware and false stone on the outsides of certain buildings. The room is a roasting shoebox without a fan. The shower has a limbo game built in - my husband almost lost his head several times. The breakfast room is uncomfortably crowded to say the least. I paid too much and was left with a bad feeling. When I asked questions of the staff, the answer was always, "No, it is not possible." This is not the sort of treatment I am used to when it is attached to this price tag. The town of Benesov is super cute and we hope to return someday. We will definitely find another place to stay, though. Don't be fooled by the star rating. This place has a ridiculous amount of ego and way too much confidence in itself. Not worth the extra expense at all.
Comment from Hotel Management
26 Jan 2021 by Tomáš, Hotel Management
Dear Madam,
First of all, I want to thank you for choosing our hotel and I sincerely regret your negative experience. Unfortunately, given the situation described, I assume that you were accommodated sometime at the end of summer 2020 (due to an ongoing wedding). We can not check the described situation due to the time of your stay.
It will definitely help us to pass on your feedback immediately next time. Usually we are able to solve everything immediately to the satisfaction of our guests.
Feel the design, the architecture, etc. is very subjective and I accept your opinion, just believe that the stone is real.
Best regards
Tomáš (Sales & Marketing manager)
by Karina
Posted 6 Jun 2017 on Hotels
Nice, clean hotel. But no elevator and small beds.
by A verified traveler
Posted 6 Oct 2014 on Hotels
by A verified traveler
Bra utgångspunkt för att besöka Prag
Posted 23 Sep 2024 on HotelsBra parkering.
Bra utgångsläge för att ta pendeltåget till Prag - 40 min enkel resa.
Hotellets restaurant som var ganska liten, låg i en intilliggande byggnad. Menyn var begränsad till ett fåtal ganska dyra rätter. Ambitionen var väl att vara en gourmetrestaurant. Andra dagen var vi på ett trevligt lokalt lokalt matställe ett par hundra meter från hotellet.
Staden Benesov är inte direkt sevärd men hotellet
med dess restaurant var snyggt byggda och avskärmade från övrig bebyggelse.
by A verified traveler
Posted 6 Jan 2023
Schönes kleines Hotel, super Frühstück, ruhig gelegen und top Zuganbindung nach Prag. Für 2 Personen 15 Euro Hin und zurück. Da kann man das Auto beruhigt auf dem Videoüberwachten Hotelparkplatz stehen lassen.
by A verified traveler
Posted 15 May 2022 on Hotels
