Ratings based on 386 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2025
Lovely owners, enormous rooms. Great location
Comment from Hotel Management
9 Jan 2025 by With thanks, The Julie-Anna Team, Hotel Management
Hi Luke, thanks for your review. We do agree that we have a great location! We hope you come to stay again soon.
by A verified traveler from Upper Ferntree Gully
Posted 26 Dec 2024
Spacious, clean and very comfortable. Have stayed before and will again.
Comment from Hotel Management
26 Dec 2024 by With thanks, The Julie-Anna Team, Hotel Management
Thanks for the review Trevor! It was a treat having you here over Christmas, always lovely to spend holidays surrounded by good people. Until we meet again!
by A verified traveler
Posted 22 Dec 2024
Wonderful comfortable room
Comment from Hotel Management
23 Dec 2024 by With thanks, The Julie-Anna Team, Hotel Management
Hi Teresa,We appreciate you taking the time to leave a review and so glad you found the rooms comfortable!
by A verified traveler from Dingley Village
Posted 8 Dec 2024
Always a pleasant stay. Reception is always friendly and service staff are great. Parking has plenty of room. Sad that restaurant is closed on weekends.
Comment from Hotel Management
10 Dec 2024 by With thanks, The Julie-Anna Team, Hotel Management
Hi Heather,Thanks so much for your kind words, I've passed it on to all of the team. We appreciate your feedback about the restaurant.
by A verified traveler
Posted 7 Dec 2024
Nnn
by A verified traveler
Posted 5 Dec 2024
Large clean room and bathroom.
Sorry for the lack of cooking facilities, even though the photos indicated there would be
Comment from Hotel Management
5 Dec 2024 by With thanks, The Julie-Anna Team, Hotel Management
Hi,Thank you for providing feedback, I'm sorry to hear we didn't quite meet your expectations, our rooms do vary with regard to facilities and details are available on our website, additionally we are more than happy to provide on request wherever possible.
by A verified traveler
Posted 2 Nov 2024
Lovely place to stay. Staff were very friendly and helpful. Will definitely be back.
Comment from Hotel Management
2 Nov 2024 by With thanks, The Julie-Anna Team, Hotel Management
Hi Lisa,We are so glad you enjoyed your stay and very much appreciate your feedback, we look forward to seeing you again!
by A verified traveler
Posted 2 Nov 2024
SUPERB extremely clean and well presented. It’s the little things that count, the staff are very friendly and polite with a genuine smile and the central garden and pool area is very relaxing. Highly recommend.
Comment from Hotel Management
2 Nov 2024 by With thanks, The Julie-Anna Team, Hotel Management
Hi Bernie,Thank you so much for your feedback, we agree our house keeping team and staff are amazing and we are so glad you enjoyed your stay!
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 7 Oct 2024 on Wotif
Beautiful setting opposite the lake, extremely clean and well appointed units.
Comment from Hotel Management
16 Oct 2024 by With thanks, The Julie-Anna Team, Hotel Management
Hi Stephen, it's great to hear that you enjoyed your stay. We appreciate you taking the time to leave such a positive review.
