Ratings based on 811 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
It was comfortable ,clean, and safe. Staff was great. Just stayed the night it was just a pit stop. Next time we will stay longer
by A verified traveler
Posted 1 Jan 2025
The building is beautiful and so clean!
Comment from Hotel Management
2 Jan 2025 by Todd W., Hotel Management
Ashley thank you for your review. We really appreciate it. Hope you and your family have an amazing 2025. Looking forward to seeing you when you're back in town. Cheers,Todd Wisniewski
by A verified traveler
Posted 30 Dec 2024
We had a great three night stay! The kids loved swimming and the room layout is awesome!
Comment from Hotel Management
31 Dec 2024 by Beth, Hotel Management
Hello, and thank you for taking the time to leave your positive comment! We are so glad your children enjoyed our heated pool, and the spacious room layout worked well for you. Your business is appreciated and we hope you will stay with us again when next you visit Bend.
by A verified traveler
Posted 29 Dec 2024
We always stay at Residence Inn by Marriott and it’s always the best!!! Thank you!
Comment from Hotel Management
30 Dec 2024 by Beth, Hotel Management
Thank you for taking the time to leave your positive comments. Your business is appreciated and we are happy you enjoy your experience with Residence Inn.
by A verified traveler
Posted 28 Dec 2024
Great experience overall. Thank you.
Comment from Hotel Management
30 Dec 2024 by Beth, Hotel Management
Thank you for taking the time to leave your positive comments. We appreciate your business and are so glad you enjoyed your experience here at Residence Inn.
by A verified traveler from Littleton
Posted 25 Dec 2024
The property met our needs well. Priced well, updated, and convenient. We would stay there again.
Comment from Hotel Management
25 Dec 2024 by Todd W, Hotel Management
Cliff,Thank you for your review. We really appreciate it. Merry Christmas to you and your family. Hope to see you the next time you're back in town.Cheers,
by A verified traveler
Posted 24 Dec 2024
The design of the Residence Inn is very pleasing - and brand new is always appealing. But the very long walk from the elevator to our room was not. We were also put off by the smell (like dirty socks) in the bedding - and the fact that there was only one caffeinated coffee packet in the room. But the kicker may have been the "welcoming" front desk attendant who was more like a staff sargeant reciting rules. Finally, breakfast ending at 9AM did not feel like being on holiday. All not what we expected at this price point.
Comment from Hotel Management
24 Dec 2024 by Beth, Hotel Management
Kelley,Thank you for taking the time to post a review of your stay here at the Residence Inn. I am sorry your room was not in close proximity to the elevator. I have let our housekeeping department know that the room was missing a caffeinated coffee packet and we will work on that attention to detail. We appreciate your business and do apologize that your experience was not as you expected it to be. We will strive to do better and I hope you give us another opportunity when next you visit Bend.
by A verified traveler
Posted 22 Dec 2024
great!
Comment from Hotel Management
24 Dec 2024 by Beth, Hotel Management
Barb, Thank you for taking the time to let us know you had a great experience with us. Your business is appreciated!
by A verified traveler
Posted 19 Dec 2024
The property itself is well manicured on the outside. The interior of the hotel is modern and tidy. The room was clean and organized. Definitely coming back for another quick getaway.
Comment from Hotel Management
19 Dec 2024 by Beth, Hotel Management
Thank you so much for taking the time to review our property. We are glad you enjoyed a clean and organized room, and we love to hear that we have earned your repeat business and look forward to your next visit with us!
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Todd W, Hotel Management
Thank you for your review and rating we really do apprciate it. Happy Holidays!