Ratings based on 292 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 11 Nov 2024
cockroach in the bathroom,didn't give us enough towels for 2 adults and 3 kids.didn't clean the room on our 2nd day of stay,room has a weird musty smell.didn't give us shampoo and conditioner.overall it was a bad experience.
Comment from Hotel Management
15 Nov 2024 by SAM , Hotel Management
Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience during your stay with us. Please accept my sincerest apologies for the issues you encountered. We take cleanliness and guest comfort very seriously, and it’s disappointing to hear that we did not meet those standards during your visit. I’ve already shared your comments with our housekeeping team to ensure that these concerns, such as the missing towels, lack of shampoo and conditioner, and room cleanliness, are addressed immediately. Again, I truly apologize for the inconveniences you faced. If you’re ever in the area again, I would love the opportunity to make it right and ensure a much more pleasant stay.Thank you for bringing these matters to our attention.
by A verified traveler
Posted 23 Oct 2024
Good hotel for the price
Comment from Hotel Management
11 Nov 2024 by SAM, Hotel Management
Thank you for your kind review! We’re delighted to hear that you found our hotel to be a good value. We work hard to offer affordable accommodations without compromising on comfort, and we’re glad that you had a positive experience with us.We hope to welcome you back soon, and if there’s anything we can do to enhance your next stay, please don’t hesitate to let us know.
by A verified traveler from levelland
Posted 18 Oct 2024
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Comment from Hotel Management
20 Oct 2024 by sam, Hotel Management
Thank you for your review! If you have any specific feedback or comments, we’d love to hear from you. We’re always looking to improve our guests’ experiences.
by A verified traveler
Posted 14 Oct 2024
Our stay was wonderful. If I had to complain about anything, it was the musty, damp smell of the room when we first entered the room. Other than that, we had an excellent stay.
Comment from Hotel Management
20 Oct 2024 by sam, Hotel Management
Thank you for your wonderful feedback! I’m thrilled to hear that you had an excellent stay. I apologize for the musty smell you noticed upon entering your room; we’re working to address that to ensure a more pleasant experience for our guests.We appreciate your understanding and hope to welcome you back soon for another great stay!
by A verified traveler
Posted 14 Oct 2024
The room is very spacious. However there were cockroaches in both our rooms. One of our rooms ac didn't get very cool and the breakfast is very limited and not many places to sit. The parking lot is very small as well and if you arrive late you may not get a parking spot
Comment from Hotel Management
20 Oct 2024 by sam, Hotel Management
Thank you for your feedback. I’m glad to hear you found our rooms spacious, but I apologize for the issues you encountered during your stay. We take cleanliness very seriously and are addressing the pest issue immediately.As for parking, we do share the lot with Comfort Inn, and it operates on a first-come, first-served basis. We’re exploring options to improve this situation for our guests.Your comments are important to us, and we hope you’ll consider giving us another chance in the future.
by A verified traveler
Posted 13 Oct 2024
Great clean and quiet motel
Comment from Hotel Management
20 Oct 2024 by sam, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. We strive to maintain a clean and quiet environment for all our guests. We hope to welcome you back again soon!
by A verified traveler
Posted 4 Oct 2024
Room was spacious and clean. There were a few minor annoyances such as; orange juice machine non operative 2 of the 3 mornings, no cups available for juice, no lids for coffee cups one morning, inoperative lamp on one side of bed. We will stay there again in the future so these are not deal breakers. Thanks.
Comment from Hotel Management
8 Oct 2024 by Sam, Hotel Management
Thank you for your thoughtful feedback! We're glad to hear you found your room spacious and clean. We look forward to welcoming you back!
by A verified traveler
Posted 1 Oct 2024
Very friendly staff. Very clean, comfortable rooms, great price!
Comment from Hotel Management
8 Oct 2024 by Sam, Hotel Management
Thank you for the wonderful feedback! We’re glad to hear you enjoyed your stay. Clean and comfortable rooms are our top priorities. We hope to welcome you back soon!
by A verified traveler
Posted 29 Sep 2024
We enjoyed our stay! The staff and the inside of the hotel were very nice, it’s just the outside is a little bit of a problem because the area felt a little off. Other than that, it was great!
Comment from Hotel Management
29 Sep 2024 by Sam, Hotel Management
Ms. Brody, we are happy that you had a great stay. Please rest assured that even though its a small town, its very quiet and peaceful around. Please welcome back anytime you are passing through.
