Ratings based on 53 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2022
DO NOT BOOK THIS HOTEL THROUGH EXPEDIA!! We booked the hotel for 1 night and when we arrived the customer service representative at the front desk informed us they are not registered with Expedia and they do not have a booking for us even though I pre-paid on Expedia. Expedia informed me that it is a non-refundable booking. Where did my money go? Expedia is now looking into the issue. The hotel name has changed and the phone number has also changed...even the color of the building is different now. We ended up booking a night through the front desk since there was space available and we were already there, this room cost us twice the amount advertised on Expedia. The room is not well maintained and niether was the pool. There was no fridge in the room and there was mouse or lizzard poop on our bed. The room and bathroom also had a smell.
They did provide us with clean towels and a fresh set of sheets when we asked. The restaurant food was good and affordable. The location of the hotel is pretty good, walking distance to restuarants and the beach.
by A verified traveler
Posted 5 Dec 2019
by A verified traveler
Posted 12 Nov 2019
by A verified traveler
what's not to like
Posted 18 Mar 2019 on Hotelsfantastic value, staff very friendly and helpful. Superb location right in the middle of the village.
by A verified traveler
Posted 4 Oct 2018 on Hotels
Not so good as expected.
by A verified traveler from england
Disappointed
Posted 8 Jan 2018
Pros: It has a nice pool and the restaurant on site is good value for money though it's not part of the hotel.
Cons: The hotel could do with renovating and cheering up, A coat of paint inside and out would be a good start
Location: It's in the centre of the village, lots of restaurants, local buses are close by. 10 minutes from the beautiful beach
Check in at the hotel was done by a young man who had to be woken up from the sofa in the reception, to let us in, and was slow. He is no longer employed here. On going to the room to say I was disappointed is an understatement, the room is large but dull and shabby, it stunk of smoke , there were no towels or toilet roll, my partner had to go down and get them. The kettle in the room does not switch of so has to be watched, no cups, there is a cupboard in the room with a hanging rail but not what I would call a wardrobe. The curtain pole was hanging down and the lining on the curtains are stained. The fridge was small. This hotel is also very noisy, sounds travel around the building as there is nothing to buffer it. A good point is that the staff are great and very helpful and friendly. The towels and linen are changed every day but again ithe linen is shabby and could do with being renewed. To me it was expensive compared to others I have since looked at.
by A verified traveler
Posted 8 Jun 2017 on Hotels
by Darren
Clean and central
Posted 13 Feb 2017 on HotelsWe got off to a bad start at the hotel,didn't have a room ready etc,it was 0230 but eventually sorted the problem out.please bear in mind you are not entitled to a free breakfast.the deluxe room in my opinion was not worth the extra cost.all the staff were very helpful and did everything they could to make our stay comfortable 10/10.we did eventually as compensation get a free breakfast for our stay.the restaurant on site is great value for money,santa,kuma were fantastic at serving us really made eating there memorable well done
Recommended
for Everyoneby A verified traveler from london
Great location, great restaurant
Posted 5 Jan 2017Really happy with this hotel, fantastic location in the heart of the village with lots of good restaurants on the doorstep.
The rooms are large with a great shower, real mattress, fridge, tv , ac and fan. They could do with a lick of paint and a nicer pair of curtains but windows, floors etc are nice.
The beach is a 10 minute walk away or a 50 rupee rickshaw ride.
The pool is a real bonus and the restaurant is very good.
Village life is great and vibrant.
by Brian from Huddersfield
Star of the Sea Benaulim
Posted 12 Mar 2016 on HotelsStaff were friendly and very obliging.
Room was spacious but needed what my mum would say as A GOOD BOTTOMING.
Would probably give it a miss next tome in India.
