Ratings based on 145 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2024
Very nice Hotel
Comment from Hotel Management
21 Oct 2024 by Hotel Las Arenas Affiliated By Meliá, Hotel Management
Dear guest,Thank you very much for sharing your opinion. It is always a pleasure to receive positive feedback. We all hope to be able to welcome you back again very soon to your home in Benalmádena. Best regards,
by A verified traveler
Will return
Posted 11 Jul 2024 on HotelsLovely hotel, friendly staff and great location. Breakfast good
Comment from Hotel Management
28 Aug 2024 by Hotel Las Arenas Affiliated By Meliá, Hotel Management
Dear Ms Jupp,All the team would like to say a huge thank you for taking the time to leave such lovely comments regarding your recent stay with us.We are thrilled to know that you had a memorable and enjoyable experience.We also appreciate your mention to our staff, who work hard to create special memories for our guests.We all hope to be able to welcome you back again very soon to your home in Benalmádena.Best regards,
by A verified traveler
Posted 10 Jul 2024
Loved the pool area.
Great breakfast.
Comfortable bed and room
Comment from Hotel Management
2 Aug 2024 by Front Office Team, Hotel Management
Dear Chris, Thank you very much for your feedback from your recent stay with us in hotel Las Arenas. It is wonderful to know that you have had a lovely stay with us. Looking forward to greet you again. Kind regards,
by A verified traveler
Posted 1 Jul 2024
Comment from Hotel Management
28 Aug 2024 by Hotel Las Arenas Affiliated By Meliá, Hotel Management
Dear Ms Gazzara,Thank you for visiting us.Kind regards,
by A verified traveler from Chicago
Posted 25 May 2024
The location of the property is good as you can walk down the boardwalk either way for miles and find a thousand shops, bars and restaurants. The staff was also great. Breakfast was pretty good. My complaints really stem from the quality of the build, walls were so thin you can here everything we turned a noise machine on our phones full blast to drown it out. They also only put one sheet on the bed like it was prison. They clearly do this to encourage you to keep the AC down but this combined with extremely uncomfortable cheap mattresses ruined our hotel stay. If they upgraded the bed/sheet situation it could be considered a loud 3.5-4 star hotel. Right now much closer to a 2.5 star hotel until that’s fixed. Also pool and jacuzzi were not heated.
Comment from Hotel Management
28 Aug 2024 by Hotel Las Arenas Affiliated By Meliá, Hotel Management
Dear Mr Bodnar,Thank you for sharing your experience with us. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience.We look forward to seeing you again soon.Yours sincerely,
by A verified traveler
Excellent
Posted 15 May 2024 on HotelsLovely hotel with friendly helpful staff. It was definitely worth the extra for a room with sea view.
Will be going back.
Comment from Hotel Management
28 Aug 2024 by Hotel Las Arenas Affiliated By Meliá, Hotel Management
Dear Ms Jones,First of all, thank you for choosing us for your stay in Benalmádena and reviewing your experience with us.It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff.We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated.Thank you for having taken some of your valuable time to send us your positive feedback about some points of our Hotel and our staff.We sincerely hope to have the opportunity to welcome you back again in order to provide you the best of our service.Warm regards,
by A verified traveler
Posted 13 May 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Hotel Las Arenas Affiliated By Meliá, Hotel Management
Dear Ms Jones,Thank you very much for leaving a score about your experience.Yours sincerely,Hotel Las Arenas Affiliated By Meliá****
by A verified traveler
Posted 5 May 2024
Superb
Comment from Hotel Management
9 May 2024 by Natalia Mas (Sales Manager), Hotel Management
Dear Mr. Gallagher,On behalf of the entire team at Las Arenas Affiliated by Meliá, I extend our deepest gratitude to you for choosing to stay with us during your recent visit. Your decision to entrust us with your accommodation needs is truly appreciated.We understand that selecting the right hotel is an important decision, and we are honored that you chose to experience our hospitality. It was a pleasure serving you, and we hope that our facilities and services exceeded your expectations, making your stay comfortable and memorable.We sincerely appreciate the opportunity to accommodate you and look forward to welcoming you back on your future visits. Should you require any assistance or have any special requests, please do not hesitate to contact us. Your feedback is invaluable as we continuously strive to enhance our services and exceed the expectations of our esteemed guests.Warm regards,Natalia Mas
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
9 May 2024 by Natalia Mas (Sales Manager), Hotel Management
Dear Mr. Coburn,On behalf of the entire team at Las Arenas Affiliated by Meliá, I extend our deepest gratitude to you for choosing to stay with us during your recent visit. Your decision to entrust us with your accommodation needs is truly appreciated.We understand that selecting the right hotel is an important decision, and we are honored that you chose to experience our hospitality. It was a pleasure serving you, and we hope that our facilities and services exceeded your expectations, making your stay comfortable and memorable.We sincerely appreciate the opportunity to accommodate you and look forward to welcoming you back on your future visits. Should you require any assistance or have any special requests, please do not hesitate to contact us. Your feedback is invaluable as we continuously strive to enhance our services and exceed the expectations of our esteemed guests.Warm regards,Natalia Mas
by A verified traveler
Fantastic
Posted 21 Feb 2024 on HotelsStayed at many hotels and apartments in the area and Las Arenas was magnificent. Nice, modern reception, comfortable bar/lounge area, excellent happy hour between 1700-1800 hrs each day, superb breakfast and unbelievable rooftop bar. Would highly recommend Las Arenas.
Comment from Hotel Management
8 Mar 2024 by Hotel Las Arenas Affiliated By Meliá, Hotel Management
Dear Guest,Thank you very much for the time you spent to share your positive opinion of your stay.It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities.We sincerely hope to have the opportunity to welcome you back again in order to provide you the best of our service.Kind regards,
