Ratings based on 336 Verified Reviews

4.1 out of 5
76% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Sep 2024
Great family hotel. Pool is very small.
Comment from Hotel Management
2 Sep 2024 by Recepção., Hotel Management
Ficamos melhores a cada dia no que fazemos graças à qualidade que você exige e ao prazer que temos em colaborar com você. Muito obrigado pela preferência!
5 out of 5
by A verified traveler

Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Recepção., Hotel Management
Ficamos melhores a cada dia no que fazemos graças à qualidade que você exige e ao prazer que temos em colaborar com você. Muito obrigado pela preferência!
5 out of 5
by A verified traveler

Posted 22 Aug 2024 on Hotels
The hotel was perfect. Very friendly, quiet and clean.
Comment from Hotel Management
23 Aug 2024 by Recepção., Hotel Management
Ficamos melhores a cada dia no que fazemos graças à qualidade que você exige e ao prazer que temos em colaborar com você. Muito obrigado pela preferência!
5 out of 5
by A verified traveler

Posted 20 Dec 2023 on Hotels
Comment from Hotel Management
22 Dec 2023 by Recepção., Hotel Management
Ficamos melhores a cada dia no que fazemos graças à qualidade que você exige e ao prazer que temos em colaborar com você. Muito obrigado pela preferência!
3 out of 5
by A verified traveler

Posted 3 Sep 2023
Pictures of the property doesn't describe well the place. Rooms are little dirty (they never cleaned the floors) and walls are VERY DIRTY . Its a flat but not even have a microwave or any utensils. Rooms needs desperate an update especially i the bathroom Beds and mattress are old and little curved. Staff was nice and friendly. Breakfast has good selection but if you stay for 5 days they don't change menu. It's look like a friend old apartment. Don't have high expectations.
5 out of 5
by A verified traveler

Posted 27 Aug 2023
Comment from Hotel Management
16 Sep 2023 by Recepção., Hotel Management
Ficamos melhores a cada dia no que fazemos graças à qualidade que você exige e ao prazer que temos em colaborar com você. Muito obrigado pela preferência!
5 out of 5
by A verified traveler

Posted 30 Jun 2023
This property really matter needs well. One strange thing was that they had two big desks in the main room rather than couches, but we didn’t have any need for couches, so it was not a problem. Desks were great to set luggage on.
Comment from Hotel Management
30 Jun 2023 by Recepção., Hotel Management
Ficamos melhores a cada dia no que fazemos graças à qualidade que você exige e ao prazer que temos em colaborar com você. Muito obrigado pela preferência!
3 out of 5
by A verified traveler

Posted 31 Oct 2021
The staff were great, the breakfast has good options. My only complain was with the shower. The water was cold and the pressure very weak.
Comment from Hotel Management
6 Nov 2021 by Lieu, Hotel Management
Bom Dia. Desculpe nos pelo ocorrido, estaremos dispostos a solucionar qualquer falha ocorrida na hospedagem. Obrigado pelo feedback, aguardamos o retorno para melhor atendê-lo. Atenciosamente
5 out of 5
by A verified traveler

Posted 22 Mar 2020
This was absolutely amazing - the staff made me feel very welcomed. I was always provided suggestions of where to go in the city and was given a lot of guidance. I am so pleased with this place and need to return back once in Belo Horizonte Thank you to the staff
1 out of 5
by A verified traveler from NYC

Posted 16 Mar 2020 on Orbitz
The location is great and breakfast was really good! But the rooms are old and seems like it had no maintenance for a long time, I got a bad room and asked to change but then I got one even worse. The mattresses in both rooms were stained and very hard. It had very noisy air conditioning system, torn curtains, clogged shower drain, broken closet door, really dirty walls and stained bathroom floors. Stay away until remodeling!