Ratings based on 267 Verified Reviews
2.6 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 22 Dec 2024
room smells awful despite being clean. hella freeway traffic
Comment from Hotel Management
22 Dec 2024 by Larry, Hotel Management
We’re very sorry to hear that your experience was disappointing. We’re reviewing the issues you mentioned to make improvements. If you're open to it, we’d appreciate the chance to discuss this directly with our General Manager to address your concerns better. Thank you for bringing this to our attention.
by A verified traveler
Posted 15 Dec 2024
Good to stay but would like to see them spray for roaches
Comment from Hotel Management
15 Dec 2024 by Larry, Hotel Management
We’re delighted to hear you enjoyed your stay! At Americas Best Value Inn - South Richmond, we strive for excellence, and your feedback motivates us to keep improving. We look forward to seeing you again!
by A verified traveler
Posted 6 Dec 2024
Great location and price!
Comment from Hotel Management
6 Dec 2024 by Larry, Hotel Management
We’re happy to hear you enjoyed some parts of your stay, and we’re working on improvements to make sure all aspects meet your expectations. Thank you for your review.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Larry, Hotel Management
Thank you for your feedback. We’re pleased that parts of your stay were enjoyable and are working on enhancements to ensure a better experience overall. We hope to welcome you back soon.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
16 Nov 2024 by larry, Hotel Management
You are awesome and we enjoyed having you stay with us. Look forward to seeing you again on your next trip through.
by A verified traveler
Posted 9 Nov 2024
It was full of roaches
Comment from Hotel Management
10 Nov 2024 by Larry, Hotel Management
Thank you for taking the time to share your thoughts and providing feedback with your rating. We sincerely apologize for any shortcomings in your experience. Your comments are invaluable, and we are committed to making the necessary adjustments to address the areas you mentioned. We hope to have another opportunity to provide you with an improved stay and regain your confidence in our services
by A verified traveler
Posted 9 Nov 2024
Nasty place
Comment from Hotel Management
10 Nov 2024 by Larry, Hotel Management
Thank you for taking the time to share your thoughts and providing feedback with your rating. We sincerely apologize for any shortcomings in your experience. Your comments are invaluable, and we are committed to making the necessary adjustments to address the areas you mentioned. We hope to have another opportunity to provide you with an improved stay and regain your confidence in our services,
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Larry, Hotel Management
Thank you for taking the time to share your feedback with us. We appreciate your positive rating and the insights you provided. We are committed to continuous improvement and will address the areas you mentioned to ensure a more satisfying experience during your next stay. Your feedback is invaluable, and we look forward to the opportunity to exceed your expectations.
by A verified traveler
Posted 3 Oct 2024
Didnt even stay the room
Comment from Hotel Management
3 Oct 2024 by larry, Hotel Management
We're grateful for your feedback and the detailed insights you shared along with your rating. We apologize for falling short of your expectations and appreciate your honesty. Our team is committed to addressing the areas you highlighted for a better experience during your next visit. Thank you for your understanding, and we hope to serve you better in the future.
