Ratings based on 707 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Maple shade
Posted 21 Nov 2024
The manager Pete is fantastic. His team is companionate and happy. Thank you for the great service.
Comment from Hotel Management
23 Nov 2024 by Samantha RediResponse Specialist, Hotel Management
Dear Turquoise,Thank you for taking the time to write a review of your stay at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. I am happy you were pleased with our compassionate and fantastic staff, especially Pete, who provided you with great service. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Hello Joe, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your perfect rating, Alexander. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Hello Ala,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Xao RediResponse Specialist, Hotel Management
Dear Abdulai,The team at our Red Roof Inn & Suites Philadelphia - Bellmawr would like to extend our thanks for your shared feedback. It was rewarding to read that we earned your 5/5 score. However, we would love to read about your stay, so please feel free to share your comments with us. Guest feedback aids Red Roof to understand our guests' perspectives, which allows us to fine-tune our accommodations to ensure that our guests stay satisfied.Once again, we would like to extend our thanks for your shared feedback. It would be our pleasure to provide you with more great experiences.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your perfect rating, Suzanne. The staff at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Hello April, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler from Smithfield
Posted 1 Oct 2024
Its average, our room was clean, two light bulbs were out so it wasn't as bright as we wanted but it was no big deal. Its fine for the price if your on a budget. Its a little outdated but you get what you pay for.
Comment from Hotel Management
3 Oct 2024 by Recordo, Rediresponse Specialist, Hotel Management
Hey Chris,Thank you for taking the time to complete our guest survey. Red Roof appreciates your 3/5 score and comments regarding your recent stay at the Red Roof Inn & Suites Philadelphia - Bellmawr. I'm proud to see our cleanliness and competitive rates met your expectations, however, you stated bulbs were missing which made it hard to see. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Carla RediResponse Specialist, Hotel Management
Hello Dante,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Philadelphia - Bellmawr and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Melissa RediResponse Specialist, Hotel Management
Hello Dominick, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Philadelphia - Bellmawr and I were ecstatic to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
