Ratings based on 917 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by MG, Hotel Management
Thank you for staying with us
by A verified traveler
Posted 2 Dec 2024
Very nice staff
Comment from Hotel Management
5 Dec 2024 by MG, Hotel Management
Thank you for staying with us.
by A verified traveler from Prosser
Posted 12 Nov 2024
If u can’t make the drug dealers leave u can at least make it clean…they did not.
Comment from Hotel Management
12 Nov 2024 by MG, Hotel Management
Thank you !!
by A verified traveler
Posted 8 Nov 2024
Being cussed out by front desk guy following me to my room. Very unnerving.
Comment from Hotel Management
8 Nov 2024 by MG, Hotel Management
We are trying to be respectful to you as much we can ,but you are destroyed our sheets and towels and also smoking in the room and not ready to pay the damage fee. At this point we are not making money we are losing money. We cannot welcome guests like you . Thank you
by A verified traveler
Posted 7 Nov 2024
Extremely rude front desk personnel. I felt I was constantly monitored. Very unwelcoming.
Comment from Hotel Management
7 Nov 2024 by MG, Hotel Management
Thank you for staying with us. Sorry for the misunderstanding we love our guests.
by A verified traveler
Posted 25 Oct 2024
Good for a weekend trip.
Comment from Hotel Management
25 Oct 2024 by MG, Hotel Management
Thank you for staying with us.
by A verified traveler from Bothell
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by MG , Hotel Management
Thank you for staying with us
by A verified traveler
Posted 7 Oct 2024
This place is not worth staying at for the money. The ratings for this property are not accurate and I will be more careful about Expedia reviews in the future.
Comment from Hotel Management
7 Oct 2024 by MG, Hotel Management
Thank you for staying with us
by A verified traveler
Posted 5 Oct 2024
The lady at the front desk was really sweet and wonderful to deal with. The breakfast was really good and well stocked. All the staff was amazing and accommodating.
On the negative; do better government of Washington…
They have a fair amount of government subsidized long term homeless renters that are unruly, rude, abusive towards the staff, make a mess on the property and just in general make the stay a little stressful. It was awful to watch helplessly as these people abused the hotel staff and the property in general. The unruly homeless in general what made the area unsafe. The hotel is forced to have the very people that are terrorizing citizens stay in their hotel. They take up all the main floor rooms and when we drove past one person was just naked laying on the bed. The other had a full camp style BBQ set up smoking away just outside their room.
Through out all of the scary interactions the staff had with the unruly homeless occupants. The staff remained polite, calm and respectful of these hooligans ans their inflated sense of entitlement(knowingly having power over the poor staff). I offered to dial 911 on one occasion and the poor lady said it wouldn’t help as the Police take the side of the homeless and it just makes the homeless abuse them more and break more things.
They did have a few elderly homeless long term guests that were very polite and seemed to be grateful for the use of the property.
Comment from Hotel Management
5 Oct 2024 by MG, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
29 Sep 2024 by MG, Hotel Management
Thank you for staying with us.
