Ratings based on 450 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
I needed to use the ironing board. Wouldn’t stay upright. Kinda dangerous with an iron on it. The room was great otherwise.
Comment from Hotel Management
22 Oct 2024 by Timmy Front Desk Manager, Hotel Management
Hi Stephanie, we appreciate your feedback and do apologize for the inconvenience. We're more than happy to either help you set up the ironing board or bring you a new one the next time you come to stay with us!
by A verified traveler
Posted 28 Sep 2024
The listed amenities clearly states free crib/infant bed. When i asked the front desk for this at checkin, I was laughed at and told i could go buy one myself at walmart or Target. If they don't have this amenity don't list it as i base my travel plans around having a crib. I would have brought something if i had known they do not have one. The staff was extremely unhelpful in resolving this issue, and did not provide me with an alternative or recourse. I couldn't cancel the reservation as it was now check-in time, so would have no money refunded. So now was forced to have my daughter who has never slept outside of her crib sleep on the floor. Guess who got no sleep.
Comment from Hotel Management
28 Sep 2024 by Timmy Front Desk Manager, Hotel Management
I apologize for lack of customer service in this situation, since we always prioritize customer satisfaction. The only thing we carry her for infants is Pack-n-Play's; and we've had guest use these in the past as cribs. We appreciate your concern/feedback and will resolve the issue, so it doesn't happen again in the future.
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
16 Sep 2024 by FDM Crystal , Hotel Management
Anthony, Thank you for choosing to stay at Home2 in Bellingham. I'm sorry we didn't meet your expectations. Please contact us directly at our hotel (360) 734-3111. Your feedback is very important to us.
by A verified traveler
Posted 4 Sep 2024
We booked this as a family trip for a soccer tournament so we were with our team and a bunch of kids. The hotel itself was nice and the staff friendly. Nice rooms and overall accommodations, but pool was cold. The one sticking point is that there are some longer term guests who made me feel uncomfortable. There seem to be some people in transition who are at the hotel and there are some people who seem to be in a difficult situation.
If I needed a quick one night stay by the airport and it was just me w/out kids, it's a fine place. But I don't think I'd be quick to book it again for a family stay.
Comment from Hotel Management
5 Sep 2024 by FDM Crystal , Hotel Management
Alisa, thank you for choosing Home2 in Bellingham for your stay your feedback is very important to us. Coud you please provide us with more information about your stay so we can look into this further for you.
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
5 Sep 2024 by FDM Crystal , Hotel Management
Hi Xiaoying, thank you for choosing Home 2 for your stay.
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by FDM Crystal , Hotel Management
Jessica, thank you for staying with us we hope to see you again soon.
by A verified traveler
Posted 10 Aug 2024
We stay at Home2Suites all over the country, and expected the same quality stay at this location. Everything went downhill after check in. Room was dirty, shower curtain was stained and reaked of mildew, towels were thin and worn, mattress was caved in and bedding was scratchy. Walls were thin and we had noisy neighbors next door and above. No vent or fan in the bathroom and the AC units kept shutting off. Several times we returned to our room being hot. There are very few channels available on the TV, and some are "rating locked" when certain shows come on. I messaged the front desk the first evening and was asked if we wanted a new room. After i went through the trouble of cleaning ours myself, i declined. The front desk asked what our other issues were and i sent multiple messages back, only to be ignored. We would have checked out early, but the room type we needed wasnt available anywhere else at the last minute. We spent a small fortune on 3 nights here and it makes me sick to my stomach to think about how much we felt like that money was wasted. There was also people squatting in the parking lot in their vehicles with lighters going off all night, so we felt like we had to keep checking on our truck periodically. After bringing up issues again upon check out, we were later offered a consolation of a few thousand hilton reward points. We will never stay here again and recommend you dont either. This place is a joke.
Comment from Hotel Management
12 Aug 2024 by FDM Crystal , Hotel Management
Jennifer, I'm so sorry we did not meet your expectations for your stay your feedback is very important to us and has been brought to our GM attention.
by A verified traveler
Posted 6 Aug 2024
The sofa bed springs were against my back and were uncomfortable.
Comment from Hotel Management
8 Aug 2024 by FDM Crystal , Hotel Management
Scott, your feedback is of great value to us we will look into this immediately.
by A verified traveler
Posted 5 Aug 2024
Very comfortable and convenient location.
Comment from Hotel Management
8 Aug 2024 by Crystal , Hotel Management
Rachel, thank you for staying at Home2 in Bellingham we hope to see you again soon.
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by FDM Crystal , Hotel Management
Darus, thank you for choosing Home2 in Bellingham for your stay.
