Ratings based on 1,418 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
I
by A verified traveler
Posted 23 Nov 2024
Everything and everyone has been great.
Comment from Hotel Management
23 Nov 2024 by Guest Relations, Hotel Management
Thank you for taking out your valuable time to review our services and facility. Your feedback will help us do more to improve the guest experience.
by A verified traveler
Posted 22 Nov 2024
Very good
Comment from Hotel Management
23 Nov 2024 by Guest Relations, Hotel Management
Thank you for taking out your valuable time to review our services and facility. Your feedback will help us do more to improve the guest experience.
by A verified traveler
Posted 17 Nov 2024
The room was hot and no way to reduce the temp.
Comment from Hotel Management
20 Nov 2024 by Guest Relations, Hotel Management
Thank you for taking out your valuable time to review our services and facility. Your feedback will help us do more to improve the guest experience. We have raised your concerns with the relevant department.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Guest Relations, Hotel Management
Thank you very much for taking out your valuable time to review our services and facility. We are extremely sorry to hear about your experience with us. We would like to know more details about your discomfort so that we can work harder to improve the guest experience.
by A verified traveler
Posted 8 Nov 2024
Great staff but whole property needs a lot of work and upgrades.
Pool access was not accessible which made it challenging as we have a child in a wheelchair
Comment from Hotel Management
10 Nov 2024 by Guest Relations, Hotel Management
Thank you for taking out your valuable time to review our services and facility. Your feedback will help us do more to improve the guest experience. We have raised your concerns with the relevant department.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Guest Relations, Hotel Management
Thank you for taking out your valuable time to review our services and facility. Your feedback will help us do more to improve our services. We look forward to serving you again.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Guest Relations, Hotel Management
Thank you for taking out your valuable time to review our services and facility. Your feedback will help us do more to improve our services. We look forward to serving you again.
by A verified traveler
Posted 6 Nov 2024
Probably the worst hotel stay in a long time. We left a day early to check into a nicer and safer hotel.
This is the type of hotel where the front desk needs to see the original credit card used for the Expedia reservation and does not want to accept a different card for incidentals BECAUSE TOO MANY PROSTITUTES DO THIS FOR ROOMS PAID FOR BY THEIR JOHNS.
If that is not enough to be a deal breaker, the property is old and the rooms are in disrepair with peeling opd wallparer, cracks in the walls and dirty bathroom fixtures.
The clientale staying here (even the non-proatitutes) are loud and noisy, and many rooms are taken up by social services arranging supervised visitation for parents who have lost custody of their children.
The "dog park" nearby happens to where the local homeless drug users hang out.
Belleville is a rough town, the epicenter of the opioid/meth crisis in Ontatio. This hotel is located in the center of the epicenter.
Avoid at all cost.
by A verified traveler
Posted 5 Nov 2024
No heating in rooms
Comment from Hotel Management
8 Nov 2024 by Guest Relations, Hotel Management
Thank you for taking out your valuable time to review our services and facility. Your feedback will help us do more to improve our services. The relevant department is working on heating and it will be back on Today.
