Ratings based on 370 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Comfortable bed, helpful female receptionist.
Posted 21 Aug 2024 on HotelsArrived 10pm at night, not sure howbto check in initially but then Receptionist appeared who was able to check me in &.gave me my room card, we was on the 2nd floor room no. 24 at the end, stairs to two levels were outside - Receptionist offered me help with my bags... Room was clean, freshly painted and clean white sheets - only couple of comments to make - was toilet & shower was small, not good for larger tourists but Ok for us - has a small desk, but thought lighting in the room coukd of been a bit better... Has a TV with a moveable arm, plus a remote - suited us, for our 2 night stay.....
Comment from Hotel Management
26 Aug 2024 by bb, Hotel Management
Good evening Lesley,Thank you for your comment and your 8/10.Thank you for your kind comment for the help I have given you, hoping to see you again for another stay in our establishment.With pleasure.Barbara
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
24 Jun 2024 by Kelly , Hotel Management
Bonjour, Merci pour votre note, cela nous fais chaud au cœur.Au plaisir de vous revoir.La Réception.
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Posted 10 Aug 2020
Comment from Hotel Management
11 Aug 2020 by bb, Hotel Management
Bonsoir,
Merci d'avoir pris le temps de nous donner cette attribution de note médiocre, quel dommage qu'il n'y est pas d'explications , afin de pouvoir prétendre répondre à vos attentes .
Cordialement.
Barbara
by A verified traveler
Posted 10 Oct 2019 on Hotels
Comment from Hotel Management
15 Oct 2019 by bb, Hotel Management
Bonsoir Janet,
Merci d'avoir pris le temps de nous laisser cette note aussi généreuse, au plaisir de vous recevoir à nouveau.
Au plaisir.
Barbara
by A verified traveler
Basic but clean and affordable stay
Posted 15 Jul 2019 on Hotelscomfortable, self-check in possible, no frills but well A/C'd and clean
Comment from Hotel Management
15 Jul 2019 by bb, Hotel Management
Thank you for taking the time to leave us your appreciations.
To pleasure,
Barbara
by A verified traveler
Avoid!
Posted 21 Nov 2018 on HotelsTiny room. Not simple or easy to check in! Reception seemed confused as a same sex couple having a double room?! Room was ok but bathroom awful. The bathroom is so small. The toilet flush was broken and left on the floor when we checked in the room!
Comment from Hotel Management
22 Nov 2018 by Laetitia, Réception, Hotel Management
Hi Anonymous!
Thanks for writing your review on hotels.com
In all Hôtels Première Classe, our rooms are 9m², these are the standards of our brand.
On arrival of all customers we check that the room you have booked corresponds to your wishes as many establishments.
When you encounter any inconvenience, come and report it at the receptiondesk so that we can repair or change your room.
Have a nice day!
by A verified traveler
Posted 17 Oct 2024
Bruit
Comment from Hotel Management
17 Oct 2024 by Geraldine, Hotel Management
Bonjour,Merci pour votre retour, nous vous souhaitons une bonne continuation
by A verified traveler
Posted 11 Sep 2024
cabinet de douche ridiculement petit
Comment from Hotel Management
11 Sep 2024 by Mohamad et Kelly , Hotel Management
Bonjour, Nous vous remercions d'avoir pris le temps de nous donner votre avis. Nous sommes conscients de la superficie de nos chambres, mais nous ne pouvons guère y faire grand-chose. Nous sommes impatients de vous revoir parmi nous. Bonne journée.
by A verified traveler
Posted 28 Aug 2024
un accueil tres sympathique, une chambre avec un vrai rideau occultant
Un petit déjeuner plus que correct pour le prix
Une belle surprise pour un hôtel 1ere Classe
Comment from Hotel Management
2 Sep 2024 by Géraldine, Hotel Management
Bonjour,Nous sommes contents de découvrir que votre séjour se soit bien dérouléVotre avis et vos commentaires nous touchentUn grand merci et une très belle journéeCordialement
