Ratings based on 528 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Maureen Rafalko, Hotel Management
Thank you for staying with us and the great review. We are glad you enjoyed your stay.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Maureen Rafalko, Hotel Management
Thank you for staying with us. We hope to see you again soon
by A verified traveler
Posted 5 Nov 2024
Arrive on time room was not ready even tho I arrived in town an hour later than check in. The room smelled like feet. I had to ask for more cleaning disinfected stuff. My children said the pool area wasn’t that clean. I not sure if I will stay at this place anymore. It’s like Holiday Inn is going down they use to be better. The staff stands right at the front entrance smoking. Like move away from the main entrance everybody don’t smoke. The place needs a some TLC
Comment from Hotel Management
5 Nov 2024 by Maureen Rafalko, Hotel Management
Thank you for staying with us. I do apologize for them standing right in front of the door smoking and the pool area not being cleaned. I will speak to housekeeping about refreshing the rooms before they are completed.Thank you again
by A verified traveler
Posted 30 Oct 2024
Liked the size of the room. Water did not taste good. Put bottled water in room. Liked breakfast.
Comment from Hotel Management
31 Oct 2024 by Maureen Rafalko, Hotel Management
Thank you for staying us. We have water at the front desk for our guests. We do hope to see you again.
by A verified traveler
Posted 25 Oct 2024
I was so comfortable and had everything that I needed and wanted. The breakfast was especially delicious and fresh. The room was so clean and everything smelled fresh! GREAT value for the price!!
Comment from Hotel Management
26 Oct 2024 by Maureen Rafalko, Hotel Management
Thank you staying with us. We appreciate the great review. I'm glad we were able to make your stay enjoyable. Thank you again
by A verified traveler
Posted 25 Oct 2024
the air did not work, staff said they could not do anything about it.
Comment from Hotel Management
25 Oct 2024 by Maureen Rafalko, Hotel Management
Thank you for staying with us. I do apologize that the a/c didn't work. I will have maintenance look at the unit.Thank you,
by A verified traveler from Anderson
Posted 23 Oct 2024
Helpful staff and easy check in made it a great choice on the way to our next stop. Breakfast was hot and fresh with no complaints.
Comment from Hotel Management
23 Oct 2024 by Maureen Rafalko, Hotel Management
Thank you for staying with us. We appreciate the kind review. We do hope to see you again.Thank you again
by A verified traveler
Posted 19 Oct 2024
The pool was absolutely disgusting, my daughter has a raspy throat now after swimming which means the chemicals are not being regulated in the pool properly. The shower has mold spots most specifically by the shampoo it was grimey. The breakfast was very decent and the staff was kind. I had several issues with my key not working and had to ask for blankets and pillows for the pullout.
Comment from Hotel Management
20 Oct 2024 by Maureen Rafalko, Hotel Management
Thank you for staying with us. The pool chemicals are tested daily by maintenance and weekly by a national pool company. Also tested by PA state monthly. I do apologize that your daughter got sick but I can assure that it wasn't our pool. I will speak to housekeeping by the shower. We do not keep extra sheets for the pull out in the rooms, you do have to have for them. Thank you.
by A verified traveler
Posted 13 Oct 2024
Very convenient
Comment from Hotel Management
19 Oct 2024 by Maureen Rafalko, Hotel Management
Thank yo for staying with and the kind review. We do hope to see you again.Thank you
by A verified traveler
Posted 7 Oct 2024
Everything
Comment from Hotel Management
7 Oct 2024 by Maureen Rafalko, Hotel Management
Thank you for saying with us. We appreciate the kind words and hope hope to see you again.
