Ratings based on 301 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Manager, Hotel Management
Hello Gregory, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Wade, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello kegyn, We are sorry to hear that your experience did not meet your expectations. Please don't hesitate to contact us directly to address any concerns you may have had during your stay. We value your feedback and would like the opportunity to make things right for you.
by A verified traveler
Posted 5 Oct 2024
Well, this place was horrible!!! Will never recommend. Outside door in back by the room was opened with a rock throughout the entire day/night since it was broken. Very unsafe. Room smelled so bad and staff had car air freshners in the AC/heat system, carpet was dirty and stained, vent in bathroom was absolutely disgusting. I was not pleased with this stay. I had to stay for 2 nights since other hotels in the area were booked due to large events in the area. There was an older gentlemen that worked the front desk, he was so polite everytime i spoke to him. He was the only thing i like about that stay. And this was NOT the room that i booked. I was to have a room with a hot tub and this was the smallest room that i have evwr seen and there was NOT hot tub in the room. Very disappointed
Comment from Hotel Management
7 Oct 2024 by Manager, Hotel Management
Hello Dolores, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Rest assured, we take all guest concerns seriously and have shared your comments with our team for further review. Our staff is trained to provide exceptional service, and we are glad to hear the positive mention of our front desk team member. Your insights are appreciated as they help us improve our services for all future guests.
by A verified traveler from Hilliard
Posted 24 Sep 2024
A/C was broken, mattress was lumpy & no firm pillows were available. The pool was also closed!
Comment from Hotel Management
26 Sep 2024 by Manager, Hotel Management
Hello Robin,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable for our team to review and improve our facilities. We encourage you to reach out to our management directly to discuss your concerns further.
by A verified traveler
Posted 7 Sep 2024
Cool clean convenient comfortable beds quiet and peaceful and breakfast was good!
Comment from Hotel Management
7 Sep 2024 by Manager, Hotel Management
Hello Love,We appreciate your positive comments on our hotel amenities and services. Your satisfaction is important to us, and we are delighted to hear that you enjoyed your stay with us. If you have any further feedback or require assistance, please do not hesitate to contact our management team directly.
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Manager, Hotel Management
Hello Christian, We're sorry to hear that your experience was not up to expectations. Please feel free to contact us with any feedback you may have so we can address any issues. We value your input and hope to welcome you back in the future.
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Manager, Hotel Management
Hello Kelly,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.
by A verified traveler
Posted 26 Jul 2024
Great staff! Very clean room, and comfortable!
Only no elevator if you have a lot of bags, or cases.
Comment from Hotel Management
27 Jul 2024 by Manager, Hotel Management
Hello Robert,We appreciate your positive feedback on our staff and room cleanliness! Our hotel aims to provide a comfortable stay for all guests, and we apologize for any inconvenience caused by the lack of an elevator. Your feedback is valuable to us as we strive to improve our services.
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Manager, Hotel Management
Dear Guest,We're thrilled you had a perfect stay with us! We look forward to welcoming you back soon for another exceptional experience.
