Ratings based on 53 Verified Reviews

4.8 out of 5
83% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Jul 2024
Magical! Beautiful property close to town. Friendly team, wonderful breakfast… and tortoises in their natural habitat! On a walk around the property, we saw 10 the first day! We had room 3 - it had a view of the pond where the tortoises grazed and swam - literally right outside our room. If you are visiting the Galapagos, this is a must-stay experience!
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Awesome property and great personalized friendly service. Meals are excellent. So relaxing and able to chill in nature. Giant tortoises roam the property!
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Katya the manager is an amazing person helpful and ,polite
5 out of 5
by A verified traveler

Posted 7 Apr 2024
This property is incredible and so uniquely different in our opinions. We did a fair amount of research and comparisons before we booked this hotel and the stay recently has proved that we made the right choice. This hotel is in the highlands so a taxi is required to get into town but we expected that so it is not an issue. The host was very welcoming, the services were top notch and friendly. The property has a homely feeling and Sava the dog was a delight to be hanging around with. The daily sightings of the tortoises was the highlight of our stay as we love love them. All in all, it was a very enjoyable and memorable stay for us and we will always appreciate it. Thank you to the team who worked so hard to make our stay such an incredible experience. This
5 out of 5
by A verified traveler

Most amazing hotel. Recommend to everyone.

Posted 22 Mar 2024 on Hotels
I’ve traveled allot and this place is incredible for service, location (gardens are beautiful with many giant tortoises), food, and atmosphere. You are making a mistake if you stay anywhere else.
5 out of 5
by A verified traveler

Posted 16 Dec 2023
We stayed for 4 nights and the property and staff are GREAT! Cattya was very helpful and knowledgeable about things to do in the area. She did arrange transportation from the airport which was a huge benefit as the driver met us as we arrived and had the bus, boat and taxi transporting all set. Cannot say enough good things about her. The property is amazing as there are giant tortoises all over, we counted 12 when we walked on the trail! There was even one that stayed right out the door at night, pretty cool. Was great having breakfast every morning and then heading out for the day. Very quiet and nice to come back to after being active all day. Would most definitely stay again and will recommend to our family and friends.
5 out of 5
by A verified traveler

Posted 16 Dec 2023
Wonderful stay at this green, beautiful property! Meals on site were delicious. Great trails for walking. Comfortable, stylish rooms and common rooms. Highly recommend.
4 out of 5
by A verified traveler

Posted 4 Nov 2023
The service is very good and the environment is quiet the view is excellent
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2023
5 out of 5
by A verified traveler from VALLEY VILLAGE

Posted 21 May 2023
What a great property! We explored the property every day and found tortoises everywhere. The food was good- especially the lunch we had preordered for our arrival. We are vegans and it was perfect. The Manager, Shania, was really helpful and exceptional at her job. The rest of the staff was great as well. Our only complaint was that we were in room 7 in the main building. We were above the kitchen and the noise at 6:15am was as if we were sleeping in the kitchen. Until that sound proof the kitchen I would stay in the other building even though those are not the deluxe rooms.