Ratings based on 982 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.5 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Not enough Johnny Cakes for breakfast. Fresh juice from the fruits in season, and vegan options would be nice.
by A verified traveler
Posted 2 Jan 2025
Stayed here one night and it was fine. Easy 15 min walk from the water taxi from San Pedro. Beautiful view from my room. Yes as many reviews say, the property is old but it is being renovated. So parts of it feel under construction or closed. In my room everything in the bathroom was very old but it worked, but my room was freshly painted. The pool is huge and mostly very shallow. Changing room being renovated, no pool towels, very few pool chairs, pool bar was closed. Breakfast was included and ok but things ran out and were not restocked, it seemed like they were short on staff. My biggest complaint was the Wi-Fi in the room almost never worked. The Wi-Fi in the lobby did.
by A verified traveler
Posted 31 Dec 2024
The sheets were dirty,the wall sockets had no covering,so I almost got shocked
You have to keep asking for towels.
by A verified traveler
Posted 31 Dec 2024
I booked a double room with two double beds as a solo traveler becuz I wanted my son and 2 grandsons to spend Christmas night with me. Even though we were a total of 4 people, the exact amount as the room capacity, they still charged me 100 dollars extra.
by A verified traveler from Cedar Hill
Posted 30 Dec 2024
This place was amazing, clean and the staff was friendly, I would stay again.
by A verified traveler
Posted 29 Dec 2024
Outdated rooms. The ac wasn't on in the room, so it took 3,4 hours to cool down. There'sa bar across the street playing extremely loud music till 2 am. We were on the top floor & it sounded like it was right outside our bedroom. Reminds me of an old cheap off strip hotel in Vegas. It will suffice if there isn't anything else available.
by A verified traveler
Posted 28 Dec 2024
It was dirty,
by A verified traveler
Posted 26 Dec 2024
by A verified traveler
Posted 25 Dec 2024
by A verified traveler
Posted 23 Dec 2024
Wouldn’t stay there sgain
