Ratings based on 48 Verified Reviews

2.8 out of 5
100% of guests recommend
2.9 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jun 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2022
2 out of 5
by A verified traveler

Maybe ask to see the room first.

Posted 29 Mar 2022 on Hotels
Got to the hotel with hopes of a good stay. Durning the first couple hours we went without power a few times. The room only had a jacuzzi tub no option for a shower unless you used the contraption next to the toilet. Water wasn't warm at all. You could barley getinto the room due to the placement of the bed. The bed had dirt or sand in it which made it uncomfortable until it was dusted out. Not a100%sure but possible bed bugs or other bugs in the bed. All in all i was disappointed for the price paid and quilty of the room. Dont go off the pics on line the are deceiving. Glad it was only one night or i would have asked for a refund on the remaining nights. The do have a cool roof top. For the view.
4 out of 5
by A verified traveler

Great room/service - who is in the vent!?

Posted 12 Feb 2022 on Hotels
Helpful - booked online - could not find when arrived but they gave us 2 great rooms at on line price. Room good physically - too chilly - beds great, water flow great - only negative was a gosh awful sound coming out of vent starting at 5 am and continued till we finally gave ion and got up. Lady at desk was informed and had a “yah, well - so what” type response which was strange as all other staff thru stay were terrific. Sounded like someone in vent was electric shaving thru a megaphone
Comment from Hotel Management
15 Feb 2022 by Customer service department, Hotel Management
We apologize for the negative experience and we will address our staff for not providing the appropriate customer service that you deserve. Kindly accept our sincere apologies. We are grateful for your review, it helps us understand in what areas we can improve.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2022
1 out of 5
by A verified traveler

Posted 17 Sep 2021
The place smelled moldy, the AC wasn’t working, the TV didn’t show well, there was hair all over the toilet, the shower is all over the place, there was roaches in the room
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2021
4 out of 5
by A verified traveler

Good for the price

Posted 20 Jun 2021 on Hotels
We needed a quick overnight stay in Belize city so that we could visit the Mayan ruins and Cave tube so we chose this location. It was decent and doable for the night stay. The part that exceeded my expectations was the front desk staff. The women were so helpful and answered all of our questions. They even whipped us up free breakfast in the morning. We really appreciated that
2 out of 5
by A verified traveler from Guatemala.

Posted 31 Oct 2019
Bad Breakfast, the room is OK but the rest of the place is dirty. Only Vegetarian food at restaurant.
3 out of 5
by A verified traveler

Posted 16 Oct 2019
Upstairs pool is cool, but a little run down. The restaurant was really good
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