Ratings based on 14 Verified Reviews
4.6 Room cleanliness
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 17 Sep 2024
The building is doing very comprehensive construction!!!! So do not stay here unless you are very hard of hearing or, as in my case, you were unaware of this situation and bought the stay due to the deal…The noise is constant (except at night), and the energy went off for a few hours at one point in the middle of the day…light, wifi & water…Although all said, I still had a passable stay in this Top Rental location, and I appreciate the great considerateness of the front of house & cleaning staff for their help & kindness and effort with communication.
Comment from Hotel Management
24 Sep 2024 by Top Rentals Montañeses, Hotel Management
Dear Elsie, thank you for sharing your feedback. We sincerely apologize for the construction noise and any inconveniences it caused during your stay. Your comfort is important to us, and we truly appreciate your understanding of the situation. We're glad to hear that our front desk and cleaning staff made a positive impact on your experience with their kindness and support. We are working hard to improve our facilities and hope you might consider visiting us again in the future. We promise to provide a more peaceful environment. Safe travels!
by A verified traveler
Posted 5 Sep 2024
by A verified traveler
Posted 2 Sep 2024
Excellent place to stay.
Comment from Hotel Management
10 Sep 2024 by Top Rentals Montañeses, Hotel Management
Dear Mario, thank you for your kind words! We're thrilled to hear that you found Top Rentals Montañeses to be an excellent place to stay. Our team is dedicated to providing our guests with a comfortable and enjoyable experience, and your feedback motivates us to keep delivering great service. We hope to welcome you back soon for another fantastic stay!
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
14 Aug 2024 by Departamento de reservas, Hotel Management
Buenas tardes Sr. , esperamos que haya tenido una excelente estadía. Quedamos a su disposición.Saludos cordiales
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
21 May 2024 by top rentals , Hotel Management
Muchas Gracias por su tiempo
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
8 Apr 2024 by top rentals , Hotel Management
Muchas Gracias
by A verified traveler
Posted 21 Jul 2023
The apartment is great, everything very clean and new. The staff is friendly and ready to help anytime. But the WiFi is really bad, the connection breaks down all the time and can’t handle some websites. I had to use my mobile data the whole travel.
Comment from Hotel Management
22 Jul 2023 by Top Rentals , Hotel Management
Thank you very much for your time, we will take your comment into account.
by A verified traveler
Posted 29 Jun 2024
Comment from Hotel Management
23 Jul 2024 by Departamento de reservas, Hotel Management
Buenas tardes Sr. Andres, esperamos que haya tenido una excelente estadía. Quedamos a su disposición.Saludos cordiales
by A verified traveler
Posted 29 Jun 2024
Comment from Hotel Management
19 Jul 2024 by Departamento de reservas, Hotel Management
Buenas tardes Sr Andres. , esperamos que haya tenido una excelente estadía. Quedamos a su disposición.Saludos cordiales
