Ratings based on 417 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Hotel was excellent , location and restaurant could be better.
by A verified traveler
Posted 22 Oct 2024
Housekeeping is very bad, they just don’t listen
Comment from Hotel Management
2 Dec 2024 by Marko Isakovic, Hotel Management
Dear Murali,Thank you for sharing your feedback. I am truly sorry to hear about your experience with our housekeeping service and that it did not meet your expectations. This is not reflective of the high standards we strive to uphold, and I regret any inconvenience this may have caused during your stay.Please know that we take comments like yours very seriously. I will personally address this matter with our housekeeping team to ensure that such issues are resolved and prevented in the future. Your comfort and satisfaction are our top priorities, and we are committed to improving based on your valuable input.Thank you for bringing this to our attention, and I hope we can welcome you back for a better experience in the future. We would love the opportunity to restore your confidence in us.Sincerely, Marko IsakovicGeneral ManagerRadisson Collection Hotel, Old Mill Belgrade
by A verified traveler
Posted 28 Sep 2024
C
Comment from Hotel Management
7 Oct 2024 by Marko Isakovic, Hotel Management
Dear Milos, We are glad to hear that you were 100% satisfied with your stay.It was our pleasure to host you, and we can't wait to welcome you back for another great experience!Sincerely, Marko IsakovicGeneral ManagerRadisson Collection Hotel, Old Mill Belgrade
by A verified traveler
Posted 9 Sep 2024
Good hotel!
Comment from Hotel Management
7 Oct 2024 by Marko Isakovic, Hotel Management
Dear Sasho, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with us. We hope to welcome you back again soon for another great stay!Sincerely, Marko IsakovicGeneral ManagerRadisson Collection Hotel, Old Mill Belgrade
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by Marko Isakovic, Hotel Management
Dear Ariel, Greetings from Radisson Collection Hotel, Old Mill Belgrade!It is our great honor and pleasure to see that you enjoyed your stay in our hotel.We are looking forward to welcoming you back whenever your travels bring you to the area again.Best regards, Marko IsakovicGeneral ManagerRadisson Collection Hotel, Old Mill Belgrade
by A verified traveler
Utterly enjoyed my stay
Posted 22 Jul 2024 on HotelsGreat hotel, great architecture, fantastic rooms
Comment from Hotel Management
7 Oct 2024 by Marko Isakovic, Hotel Management
Dear Dragan,Thank you so much for your wonderful review! We're thrilled that you enjoyed our hotel's architecture and found the rooms fantastic. It’s always a pleasure to hear that our design and accommodations made a positive impression on your stay. We look forward to welcoming you back for another memorable experience soon!Sincerely, Marko IsakovicGeneral ManagerRadisson Collection Hotel, Old Mill Belgrade
by A verified traveler
A big and wonderful city
Posted 16 Jul 2024 on HotelsIt was just wonderful. The weather was terrible hot near 40º but didn’t let us enjoy this beautiful city. It was great after visiting the city, return to the hotel to rest so comfortable. A little far from the center but easy to get by taxi, tram or bus
Comment from Hotel Management
7 Oct 2024 by Marko Isakovic, Hotel Management
Dear Gabriel, Thank you so much for your lovely review! We're delighted to hear that you enjoyed your stay with us, even with the challenging weather. It's wonderful that our comfortable accommodations provided you with a relaxing retreat after exploring the city.We're glad to hear you found the transportation options easy and convenient. Your kind words motivate our team to keep providing the best experience possible.We hope to welcome you back again soon, perhaps with cooler weather next time!Warm regards,Marko IsakovicGeneral ManagerRadisson Collection Hotel, Old Mill Belgrade
by A verified traveler
Posted 15 Jul 2024
Great stay. Didn’t care for indoor smoking. The world has moved beyond that.
Comment from Hotel Management
7 Oct 2024 by Marko Isakovic, Hotel Management
Dear Florin, Thank you for your feedback! We’re thrilled to hear that you had a great stay with us. We truly appreciate your input regarding indoor smoking. We are committed to creating a comfortable environment for all our guests and are continuously working to enhance their experience.Your comments will be taken into consideration as we review our policies. We hope to welcome you back for another enjoyable visit soon!Sincerely, Marko IsakovicGeneral ManagerRadisson Collection Hotel, Old Mill Belgrade
by A verified traveler
Excellent hotel
Posted 6 Jul 2024 on HotelsVery clean and comfortable hotel with big rooms, better than most 5 star hotels
Comment from Hotel Management
14 Jul 2024 by Marko Isakovic, Hotel Management
Dear Xiaofei,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel clean, comfortable and spacious. Our team strives to provide the best possible experience for our guests and it's incredibly rewarding to know that our efforts are appreciated. Your kind words inspire us to continue maintaining high standards and offering exceptional service. We look forward to welcoming you back on your next visit!Sincerely, Marko IsakovicGeneral ManagerRadisson Collection Hotel, Old Mill Belgrade
by A verified traveler from pikeville
Posted 6 Jul 2024
Did not clean room second day
Didn’t clean coffee mugs
Didn’t change towel even though we left towels on floor
First day room was excellent
Comment from Hotel Management
14 Jul 2024 by Marko Isakovic, Hotel Management
Dear Kaushika,Thank you for sharing your feedback with us. We sincerely apologize for the lapses in housekeeping service during your recent stay. It's disappointing to hear that we fell short of your expectations on the second day, especially following your positive experience on the first day.Please rest assured that your comments have been shared with our housekeeping team for immediate review and improvement. We strive to provide consistently exceptional service, and your feedback helps us to identify areas where we can enhance our guest experience.We hope you will give us another opportunity to serve you in the future and demonstrate the high standards of cleanliness and hospitality that we are known for.Sincerely, Marko IsakovicGeneral ManagerRadisson Collection Hotel, Old Mill Belgrade
