Ratings based on 21 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from VERNON HILLS
Posted 14 Oct 2024
Excellent location nice facility and helpful staff
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 22 Aug 2024
Great place to stay decor was great. Cigar bar and the pool were really nice. Staff was friendly and everything was so clean and nice.
Short cab ride to all the fun.
by A verified traveler
Posted 21 Dec 2023
by A verified traveler
Wrong location
Posted 19 Nov 2023 on HotelsIt was very good, but no ice in the reception bar also very little atmosphere Beautiful hotel, wrong location not enough staff came in one night nobody available to park the car
Comment from Hotel Management
20 Nov 2023 by Ivana Ranimirov, Marketing Assistant, Hotel Management
Dear Rob, Thank you for taking the time to share your feedback. I highly appreciate your comments on our decor, but at the same time I was very disappointed to read your review and hear about your experience and quality of our service. I am truly sorry that your stay with us did not meet your expectations. Please know that your feedback is very important for us and we take it seriously. I have shared your comments with our management team, and we will together work on improvements. We would very much like to regain your trust. Should you decide to visit us again, we will ensure to create a different impression and deliver exceptional service that Prezident brand is known for. Best Regards,
by A verified traveler
Posted 19 Jul 2023 on Hotels
Comment from Hotel Management
20 Jul 2023 by Hotel Management, Hotel Management
Dear MR VF,It is a pleasure to see that you were satisfied with the services you received during your stay with us. We would love to have the opportunity to welcome you back.Best Regrads, Ivana Ranimirov, Marketing Assistant
by A verified traveler
Very nice hotel
Posted 27 Jun 2023 on HotelsEverything was amazing! Beautiful pools and staff
Comment from Hotel Management
28 Jun 2023 by Ivana Ranimirov, Marketing Assistant, Hotel Management
Dear Elena, Thank you for your review. It is great to read your positive review and to know that you had an enjoyable experience at our hotel, while Colleagues delivered exceptional service. We look forward to welcoming you back. Best Regards, Ivana Ranimirov, Marketing Assistant
by A verified traveler
Posted 5 Jan 2023
Kitsch; somewhat cheesy decoration but also gave it interesting personality. about 15 minutes walk from downtown so the location is not ideal but still close enough, and gives you the advantage of being away from the main touristy areas.
The staff were amazing. Everyone felt genuinely nice. From the cleaning people to the door man to the servers and the receptionists.
Highly recommended. Many thanks.
Comment from Hotel Management
6 Feb 2023 by Ivana Ranimirov, Marketing assistant, Hotel Management
Dear Mehran,Thank you for sharing your review.I am delighted to know that you had an enjoyable stay experience, while the team ensured to look well after you.We look forward to welcoming you back to hotel Prezident Palace Belgrade.Best Regards,Ivana Ranimirov, Marketing assistant
by A verified traveler
Posted 21 Oct 2022 on Hotels
by A verified traveler
Posted 11 Aug 2022 on Wotif
This hotel is absolutely amazing. We stayed for 9 nights and loved everything about it. The service is amazing. Such gorgeous staff. Loved the hotel facilities too. The rooftop pool is incredible.
Comment from Hotel Management
12 Aug 2022 by Front Office, Hotel Management
Dear Mrs Cowan,
Thank you for sharing your experience with us.
It was pleasure to host you in our hotel.
We look forward to see you again in Belgrade.
Kindest regards,
Hotel Prezident Palace team.
