Ratings based on 40 Verified Reviews

3.6 out of 5
81% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2019 on Hotels
4 out of 5
by A verified traveler

Posted 14 May 2019
Close to the lake, with a patio next to the lake. Clean and very friendly staff, could use a “refresher “
4 out of 5
Recommended
for Everyone
by A verified traveler from Harrow

Old fashioned but comfortable, close to Lake.

Posted 15 Sep 2017 on Ebookers
Pros: Location, friendliness of the staff. Our rooms were large and had super views.
Cons: A lift would be lovely but in view of the age and construction of the building I don't think it could happen.
Location: The hotel is very close to Lake Maggiore and access to the lake boats is good, better still at nearby Stresa. Visit the Borromean Islands.
This is an old hotel which has been altered several times. It is old and quirky but very pleasant. Our rooms had a balcony overlooking Lake Maggiore with magnificent views.
2 out of 5
by A verified traveler

Tired and closed for business most of the time

Posted 20 May 2017 on Hotels
Worst thing about staying here was being locked out and having to climb up the drainpipes to access the bedroom! Myself and my husband were staying at another hotel nearby and our son decided to fly out and join us for a few days, he left us to go back to his accommodation around 10.30pm on the second night to discover he was locked out and there was no-one staying overnight or anyone answering the emergency phone number. The next morning he was handed a key for the main door but had we known the owner or manager wasn't available on the premises so he would either be locked in or locked out we would never have booked it. It is a worry that in an emergency there would be no help available in the night. It may be early in the season but there should be some indication that there is no-one available other than for breakfast and the premises will be locked or closed during the day and night. Not much of a breakfast, had early evening meal there the first night (looked to be reasonably priced on menu - risotto between 2, small dish of ravioli, beer and half carafe of house wine) but when we paid bill at the end of the stay, it appears to have cost another 70 Euros with no invoice or receipt provided. We generally paid around 40 Euros for similar meals elsewhere in much better establishments and the wine is generally cheap in Italy!
3 out of 5
by A verified traveler

Posted 13 Sep 2019
Gefallen hat uns die wunderbare Aussicht auf den See. Nicht gefallen hat uns der laute Verkehr den man trotz zuhen Fenstern sehr gut hörte, die sehr schlechte WIFI Verbindung bei uns im oberen Stockwek, abends gabs kein warmes Wasser mehr und das Frühstücksbuffet war sehr mangelhaft.
1 out of 5
by A verified traveler

Posted 25 Aug 2019
Das Hotel ist sehr alt, aber sauber. Die Matratzen haben die besten Zeiten schon lange hinter sich. Frühstück wird angeboten aber das ist ein Witz. Das Brot ist alles andere als frisch und dann gab es auch nur Schokoaufstrich und Marmelade. Wir haben dann eigenes Brot gekauft und mit zum Frühstück genommen. Die Eigentümer sind nicht gerade sehr aufgeschlossen. Die Frau vom Frühstück war nett und hat sich mühe gegeben. Alles in allem würden wir dieses Hotel nicht wieder besuchen und empfehlen.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2019 on Hotels
4 out of 5
by A verified traveler

Posted 19 Aug 2019 on Ebookers
Sublime vue, grande chambre. Personnel sympathique. Petit déjeuner léger mais bon. Plomberie à revoir.
4 out of 5
by A verified traveler

Posted 15 Aug 2019
Buon albergo, buona posizione, facile parcheggio molto bella la vista dalla camera