Ratings based on 108 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 25 Nov 2024
Good
by A verified traveler
Posted 5 Nov 2024
It's nice
Comment from Hotel Management
12 Nov 2024 by Lisa, Hotel Management
Hey, Yamini! Thanks for making our day by your charming words. Glad you liked our services. Regards, Lisa
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We appreciate your valuable input and apologize for any inconvenience caused during your stay. Our team always strives to provide a comfortable experience for all our guests.
If there is anything specific that you would like to discuss or if you require any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. We would be more than happy to assist you.
Warm regards,
Team OYO
by A verified traveler
Posted 19 Oct 2024
It was great for what I paid. There is a dance club close by and you can hear the music late at night. It did not bother me, but might for a light sleeper.
Comment from Hotel Management
20 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for choosing OYO Rooms for your stay. We appreciate your feedback regarding your recent experience. It's great to hear that you found our property to be good value for money.
We apologize for any inconvenience caused by the nearby dance club. We understand that the noise may have been bothersome for light sleepers. Please be assured that we will take your feedback into consideration and strive to minimize any disturbances in the future.
If you have any further concerns or need assistance with anything, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We appreciate your review and apologize for any inconvenience caused during your stay. Our team is dedicated to constantly improving our services, and we will take your comments into consideration.
If you require any further assistance or have any specific concerns, please feel free to reach out to our team at guestsupport.na@oyorooms.com. We are here to help!
Best regards,
Team OYO
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to share your experience with us. We're sorry to hear that you encountered difficulties during your stay. Your satisfaction is our top priority, and we apologize for any inconvenience caused.
Please be assured that we appreciate your feedback and we'll make sure to address the issues you've mentioned. Our team is dedicated to improving our services and your input helps us in that regard.
If there's anything else we can assist you with or if you have any further concerns, please feel free to contact us at guestsupport.na@oyorooms.com. We're here to help.
Warm regards,
Team OYO
by A verified traveler
Posted 4 Sep 2024
NO HOT WATER!!! Chemicals disgusting smell, very strong. Property was clean, but the smell was as at the chemical plant and I had severe headache in a result. Late check in. You are not allowed even 1 minute before 15.00. Doesn't worth its money.
Comment from Hotel Management
17 Sep 2024 by Barbara, Hotel Management
Hi, Fjch! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara
by A verified traveler
Posted 22 Aug 2024
Absolutely horrible place. The first night was fine but when I returned to the place in the afternoon I was locked out of my room and given the code to someone else’s room. The front door lock was ripped off the wall. My room was robbed and my money was stolen. When I tried to contact the hosts they stopped answering my phone calls. When I finally got ahold of them the following morning they said to call the police as there was nothing they could do “these things happen” they said. The worst experience. This is NOT a safe place. I filed a police report.
Comment from Hotel Management
16 Sep 2024 by Lisa, Hotel Management
We are sorry to disappoint you, Kelli! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa
by A verified traveler
Posted 19 Aug 2024 on Hotels
I have not been able to get into the room. The number listed was not available.
Comment from Hotel Management
16 Sep 2024 by Lisa, Hotel Management
Hi, Adewale! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Lisa
