Ratings based on 1,201 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
We enjoyed our stay, would recommend
Comment from Hotel Management
19 Nov 2024 by Reservations Team, Hotel Management
Hi Liz, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
by A verified traveler
Posted 18 Nov 2024
Clean modern room and hotel.
The shower was poor, very low water pressure.
The cafe/bar cannot serve proper decaf coffee only offered instant 😬
Location is excellent very central for the city.
Hot food at breakfast was mildly warm certainly not hot.
Service was only okay nothing special which is unusual in this part of the world .
Comment from Hotel Management
19 Nov 2024 by Reservations Team, Hotel Management
Hi Mark, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that we fell short of your expectations and my sincere apologies for the impact this had on your stay. We hope to welcome you back to Maldron Belfast again in the future
by A verified traveler
Posted 17 Nov 2024
The staff at The Maldron, Belfast were top class!
Comment from Hotel Management
18 Nov 2024 by Reservations Team, Hotel Management
Hi Jacqueline, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Reservations Team, Hotel Management
Hi James,Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
by A verified traveler
Posted 14 Nov 2024
Staff were friendly and gave us plenty of helpful info for our first time in Belfast. Location was perfect and very close to city centre. Rooms were clean and comfortable.
Comment from Hotel Management
15 Nov 2024 by Reservations Team, Hotel Management
Hi Samuel, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Reservations Team, Hotel Management
Hi Patrick, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Reservations Team, Hotel Management
Hi Stephen, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
by A verified traveler
Posted 29 Oct 2024
Reception staff were very friendly on arrival and gave us some info on getting to some places we'd had recommended to us. Room was mostly excellent, towels and bedding were very clean and fresh. There were a couple of minor things, one side of the shower was open and over time a section of the bathroom door had suffered some water damage. Also I don't think the extraction fan was working in the bathroom. Housekeeping topped up the tea and coffee making materials every day as well as providing some very tasty biscuits. Our spacious room was on the top (12th) floor and was very quiet, there were three lifts servicing the hotel and we were never left waiting very long for one, either at the lobby or room level. The Maldren is in a good central location within walking distance of many places and close to transport links to those further away. We used the 600 bus service to get to and from the hotel from City Airport (£2.30 per person each way) which only took around 15 minutes.
All in all a great place to stay.
Comment from Hotel Management
1 Nov 2024 by Reservations Team, Hotel Management
Hi Grahame, Thanks for taking the time to leave us such a lovely review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
by A verified traveler
Posted 28 Oct 2024
Conveniently located. Bathroom was dirty, hair in shower, urine all around toilet, bed sheets don’t get changed after each guest as we were able to tell by how untidy the bed was made and the sheets were dirty.
Comment from Hotel Management
29 Oct 2024 by Reservations Team, Hotel Management
Hi Lorena, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that we fell short of your expectations and my sincere apologies for the impact this had on your stay. We will address your concerns regarding the cleanliness with our Housekeeping team and investigate what has happened, however I can absolutely assure you that our linen is changed after every single guest. We do hope to welcome you back to Maldron Belfast again in the future
by A verified traveler
Posted 28 Oct 2024
Great location, staff was VERY friendly! Spacious rooms and bathrooms.
Comment from Hotel Management
29 Oct 2024 by Reservations Team, Hotel Management
Hi Jennifer, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future
