Ratings based on 857 Verified Reviews

4.2 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
5 out of 5
by A verified traveler

Posted 26 Oct 2024
The property was in a great location for the docks with a secure carpark. The room was spacious with an amazing shower, both hot and powerful, nice size bed which was comfortable. Breakfast was a good selection to eat so no problems with deciding
1 out of 5
by A verified traveler

Posted 16 Oct 2024
Very badly located,unfriendly staff and terrible rooms.A/C system no maintenance. Very poor shower utilities,my room did not even have a soap bar. Lobby area high temperatures probably of disfunctioning A/C. I would not recommend this hotel to any one.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2024
4 out of 5
by A verified traveler

Good location for work trips.

Posted 23 Oct 2023 on Hotels
This is a great location for work trips, if you need access to the commercial area. The hotel however, needs a bit more renovation. I have been staying here for at least three years now and the hotel is upgrading. For example, all of the lights I found are now LED. Great for conserving energy and keeping the amount of heat produce down. In addition, this isn't a place to walk around after dark
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Oct 2023
2 out of 5
by A verified traveler

Bela cidade, procure outro hotel.

Posted 1 Jul 2023 on Hotels
Primeiramente nos pedimos um berço para o nosso filho de 1 ano. O berço estava muito alto e pedimos para ajustar a cama para que nao fosse perigoso para ele. Eles nos disseram que eles não conseguiriam ajustar o berço, nos forçando a sair, procurar por ferramentas e fazer o ajuste nós mesmos. Detalhe, o ajuste facilmente é feito com uma chave "L" comum. Segundamente, o quarto estava sujo, a roupa de cama era pequeno demais, mal cobrindo o colchão, e para o nosso horror quando acordamos e os lençóis estavam fora do lugar, foi revelado que o colchão estava cheio de manchas, que nós dormimos encima sem saber. No quarto tinha um cheiro ruim e encontramos uma barata, o mecanismo de lugar o chuveiro estava quebrado e a pia estava entupida. A sala de jantar parecida que fazia parte de uma prisão e a seleção de comidas do café da manha não eram variadas, o nosso cartão chave do quarto perdia a magnetização a todo momento e por fim quando pedimos toalhas limpas, a primeira resposta que recebemos foi "não temos". Não recomendo.
4 out of 5
by A verified traveler

Good location, but needs work

Posted 3 Sep 2022 on Hotels
The hotel is in a rough neighborhood, so walking around the hotel was out. You had to drive or get a ride to any location you wanted to visit. The check in staff was helpful, others not so much. The location is good if you are visiting Belem on business, but the hotel needs up keep. Also, the training room was a barely useable and the safe in the rooms are no longer maintained and functional.
2 out of 5
by A verified traveler

Posted 14 Jun 2022
Very noise and busy neighborhoods.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Mar 2022 on Hotels
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