Ratings based on 282 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotel administration, Hotel Management
Dear Ravinder ,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely,Rixos Premium Belek.
by A verified traveler
Posted 6 Nov 2024
Really enjoyable hotel, prefect for kids with the Rixos kids club one of the best I have seen! Food options first class
Comment from Hotel Management
6 Nov 2024 by Hotel administration, Hotel Management
Dear Jason Mark,Thank you for your wonderful review! We are delighted to hear that you and your family had an enjoyable stay and appreciated the Rixy Kids Club – we take great pride in creating an exciting and safe environment for our youngest guests. It’s also fantastic to know that you found our dining options to be of first-class quality, as we strive to provide a variety of exceptional culinary experiences. We look forward to welcoming you back for another memorable stay!Warm regards,Rixos Premium Belek Management Team
by A verified traveler
Posted 4 Nov 2024
If you are considering a safe, clean and activity filled holiday with the family then you will not be disappointed with the Rixos Premium Belek
Comment from Hotel Management
5 Nov 2024 by Rixos Premium Belek, Hotel Management
Dear Guests,Thank you so much for your kind words and for choosing Rixos Premium Belek for your family holiday! We are thrilled to hear that you enjoyed a safe, clean, and activity-filled stay with us.Our team is dedicated to providing a high standard of service, cleanliness, and a variety of activities to ensure that every member of the family has a wonderful time. It’s wonderful to know that we met your expectations and that you had a memorable stay.We hope to welcome you and your family back soon for another fantastic holiday experience!Kind regards,
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Hotel administration, Hotel Management
Dear Danielle ,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely,Rixos Premium Belek.
by A verified traveler
Posted 5 Oct 2024
I wish I loved this place as much as other people are saying, but for the price they’re charging they need a lot of improvements.
1. The rooms and hallways are tired and need work. The carpet in the hallways is stained.
2. To book something at the front desk (golf in our example) we had to go through 5 people to be told it was closed.
3. The breakfast buffet needs more constant refreshing.
4. The beach was dirty.
5. The hotel overall has an unusual smell.
6. Staff are not friendly or helpful.
7. The shops sell fake designer brands and people standing outside asking you to come in which feels unusual for a hotel priced at this point.
I wouldn’t stay back here nor recommend it.
Upon sharing this feedback with the hotel, they did however arrange for us to dine at a restaurant not included in the package which was lovely but still didn’t compensate the poor experience we had.
Comment from Hotel Management
8 Oct 2024 by Rixos Premium Belek, Hotel Management
Dear Guests, Thank you for taking the time to share your feedback. We sincerely apologize for the unfortunate experience you encountered during your stay at our hotel. Your comfort and satisfaction are of utmost importance to us, and we deeply regret any inconveniences caused. We assure you that we have taken immediate steps to rectify the situation and ensure that such issues do not reoccur. We genuinely appreciate your feedback, and we hope to have the opportunity to restore your faith in our services in the future. Best regards,
by A verified traveler
Posted 1 Oct 2024
I liked everything it’s fabulous
Comment from Hotel Management
1 Oct 2024 by Rixos Premium Belek, Hotel Management
Dear Guests,Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed everything about your stay at Rixos Premium. Your satisfaction is our top priority, and we can’t wait to welcome you back for another fabulous experience! If you have any specific highlights you’d like to share, we’d love to hear them!Kind Regards,
by A verified traveler
Posted 27 Sep 2024
Our second stay here, one year later. A last minute booking for a four night stay. Another outstanding experience all round. This time without kids but clearly outside of the school holiday season it’s a bit different, with more adults plus families with pre school age kids in the main. Service levels remain really high, dining is excellent, we loved a bit of daily stand up paddle boarding and my wife embraced a lot of pool exercise classes. We have stayed in three Rixos hotels and this one shines the brightest, just that slight edge all round. Special mention for yesterday’s Oktoberfest which looked like a huge operation to provide and was really above and beyond. Superb all inclusive all round. Highly recommend.
Comment from Hotel Management
28 Sep 2024 by Rixos Premium Belek, Hotel Management
Dear Guests,Thank you for choosing to stay with us again and for sharing your wonderful experience. We are delighted to hear that your second visit to Rixos Premium exceeded your expectations and that you enjoyed another outstanding stay, even without the kids this time!We’re glad to know that you appreciated the high level of service and the excellent dining options. It’s fantastic to hear that you enjoyed stand-up paddleboarding and that your wife took advantage of the pool exercise classes.It’s truly an honor to be recognized as the best Rixos hotel you’ve experienced. We aim to provide that extra touch of excellence, and we’re thrilled that you noticed. Your special mention of our Oktoberfest event means a lot to us, as we strive to make every event special for our guests.Thank you for highly recommending us, and we hope to welcome you back for another memorable stay in the future!Kind regards,
by A verified traveler from Palatine
Posted 30 Aug 2024
Had a great experience at Rixos Premium Belek, which started on entering the property. We were welcomed with a glass of champagne and introduced to our assistant who would be available via WhatsApp for anything we required during our stay. In fact we had a TEAM of assistants and each of them - Atilla, Esra, and Zhypar - were terrific!
The sea-view room was great with a lovely balcony, comfortable bed and spacious bathroom with a bath and huge rain-fall shower head. It was also quiet, even though the property was very busy.
The buffet-style restaurants had a large variety of food selections, the the 'grab & go' restaurant just off the pool, was great for a quick lunch. The Beach Bar was fantastic, with servers and bartenders making almost every cocktail you could dream of. And, the a-la carte restaurants - we ate at Aksam and Mykorini - were lovely, especially Mykorini with super fresh fish and complete with smashing (literally) plates!
We also had a great time on the beach, with the fresh fruit from the Vitamin Bar and working off the extra calories paddle boarding.
Lastly we spent a fun half-day at the Land of Legends, dove with the fish, rode the roller coasters, and really enjoyed ourselves, before heading back to our favorite lounge chairs by the pool to relax before another evening of dancing at the Beach Bar!
Comment from Hotel Management
31 Aug 2024 by Rixos Premium Belek, Hotel Management
Dear Guests,Thank you so much for your wonderful review and for sharing the highlights of your stay at Rixos Premium Belek! We are thrilled to hear that you had such a great experience from the moment you arrived.We’re delighted that our warm welcome, with a glass of champagne, and the dedicated service from our team of assistants, including Atilla, Esra, and Zhypar, made your stay even more special. It’s great to know that you enjoyed the comfort of your sea-view room, with its spacious balcony and luxurious bathroom.We’re also glad that you had the opportunity to explore our various dining options, from the diverse buffet to the quick bites at the 'grab & go' restaurant, and that you enjoyed the creative cocktails at the Beach Bar. Your positive feedback on Aksam and Mykorini, especially the fresh fish and unique plate-smashing experience, is greatly appreciated!It sounds like you made the most of your time on the beach, with paddle boarding and refreshing fruit from the Vitamin Bar, and that your visit to the Land of Legends added a fun twist to your stay. We’re happy that you could unwind at the poolside afterwards, and we hope the evening of dancing at the Beach Bar was a perfect end to your day.We can’t wait to welcome you back for another memorable stay at Rixos Premium Belek!Best regards,
by A verified traveler from London
Posted 12 Aug 2024
Comment from Hotel Management
18 Aug 2024 by Hotel Management., Hotel Management
Dear Mohamad Manar,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely,Rixos Premium Belek.
by A verified traveler
Posted 27 Jul 2024
Absolutely excellent!
