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Kempinski Hotel The Dome Belek - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel The Dome Belek - All Inclusive

Golf view
5 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Breakfast included
    Breakfast included
  • Spa
    Spa

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Golf View

Premium bedding, down comforters, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Golf View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
  • 76 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
  • 76 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Twin Beds, Partial Sea View

Premium bedding, down comforters, free minibar, in-room safe

Superior Room, 2 Twin Beds, Partial Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed, Golf View (Lagoon Golf Suite)

Premium bedding, down comforters, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Golf View (Lagoon Golf Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
  • 89 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds, Golf View

Premium bedding, down comforters, free minibar, in-room safe

Superior Room, 2 Twin Beds, Golf View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
  • 38 sq m
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Golf View

Premium bedding, down comforters, free minibar, in-room safe

Superior Room, 1 King Bed, Golf View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
  • 38 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, down comforters, free minibar, in-room safe

Superior Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Partial Sea View

Premium bedding, down comforters, free minibar, in-room safe

Superior Room, 1 King Bed, Partial Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Garden View

Premium bedding, down comforters, free minibar, in-room safe

Superior Room, 2 Twin Beds, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
  • 38.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Golf View (Lagoon Suite)

View from room

Suite, 1 King Bed, Golf View (Lagoon Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
  • 89 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa, Multiple Beds (Presidential Villa)

Premium bedding, down comforters, free minibar, in-room safe

Presidential Villa, Multiple Beds (Presidential Villa)

Highlights

Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Free minibar items
  • 281 sq m
  • Golf view
  • Sleeps 8
  • 3 King Beds and 1 Twin Bed

View all photos for Suite, 1 King Bed, Sea View

Premium bedding, down comforters, free minibar, in-room safe

Suite, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Free minibar items
LED TV
  • 178 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa (Pasha)

Premium bedding, down comforters, free minibar, in-room safe

Villa (Pasha)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Free minibar items
  • 200 sq m
  • Golf view
  • Sleeps 6
  • 1 Twin Bed and 2 King Beds

View all photos for Family Room, Multiple Beds, Golf View

Premium bedding, down comforters, free minibar, in-room safe

Family Room, Multiple Beds, Golf View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
LED TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Trundle Beds

View all photos for Villa, Multiple Beds (Royal Golf Villa 2 Bedroom)

Premium bedding, down comforters, free minibar, in-room safe

Villa, Multiple Beds (Royal Golf Villa 2 Bedroom)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Free minibar items
LED TV
  • 119 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Villa, Multiple Beds (Sultan Villa)

Premium bedding, down comforters, free minibar, in-room safe

Villa, Multiple Beds (Sultan Villa)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Free minibar items
  • 251 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds, 2 Large Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Belek Kadriye Mahallesi Uckum Tepesi Cad, No:20-2, Serik, Antalya, 07500

What's nearby

  • Antalya Golf Club - 9 min walk - 0.8 km
  • The Land of Legends - 6 min drive - 4.6 km
  • Kaya Eagles Golf Club - 7 min drive - 5.2 km
  • Carya Golf Club - 8 min drive - 6.6 km
  • Lara Beach - 26 min drive - 17.6 km

Getting around

  • Antalya Intl. Airport (AYT) - 41 min drive

Restaurants

  • ‪Kaya Palazzo Elenor Night Club Antalya - ‬9 min drive
  • ‪Kaya Palazzo Main Restaurant - ‬9 min drive
  • ‪Kaya Palazzo Lobby Lounge Bar - ‬8 min drive
  • ‪Lagoon Restaurant & Bar - ‬8 min drive
  • ‪Riu Kaya Belek Main Restaurant - ‬8 min drive

About this property

Kempinski Hotel The Dome Belek - All Inclusive

Luxury all-inclusive property near Antalya Golf Club
Located close to Kaya Eagles Golf Club and Carya Golf Club, Kempinski Hotel The Dome Belek - All Inclusive provides a free breakfast buffet, a golf course, and a swim-up bar. With a private beach, beachfront dining, and beach cabanas, this property is the perfect place to soak up some sun. Indulge in a massage, aromatherapy, and hydrotherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Asian cuisine. Enjoy the health club, as well as activities like windsurfing, surfing/body boarding, and water skiing. Free in-room WiFi is available to all guests, along with a beach bar and a poolside bar.
You'll also enjoy perks such as:
  • 2 outdoor pools and 2 indoor pools, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • 3 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, express check-in, and supervised childcare (surcharge)
Room features
All 176 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Children's slippers, childcare services, and free infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • Wardrobes/closets, electric kettles, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and select beverages included
Bottled liquor included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Tennis
Kids club

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cilantro
  • Dome Cafe
  • Lale Restaurant
  • Palm Pavillion
  • Traders Spice

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 36-hole golf course
  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Health club
  • Library
  • Parasailing
  • Piano
  • Playground
  • Pro golf lessons
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (1 January) Gala Dinner per adult: EUR 130
  • New Year's Day (1 January) Gala Dinner per child: EUR 65 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 130 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 7 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Kempinski Dome Thalasso Resort Special Class
Kempinski Dome Thalasso Resort Special Class Serik
Kempinski Dome Thalasso Special Class
Kempinski Dome Thalasso Special Class Serik
Kempinski Dome Thalasso Resort Special Class Belek
Kempinski Dome Thalasso Special Class Belek
Kempinski Hotel Dome Belek
Kempinski Hotel Dome
Kempinski Dome
Kempinski The Dome Thalasso Golf Resort Special Class
Kempinski Hotel Dome Belek All Inclusive All-inclusive property
Kempinski Hotel Dome All Inclusive All-inclusive property
Kempinski Hotel Dome Belek All Inclusive
Kempinski Hotel Dome All Inclusive
Kempinski Hotel The Dome Belek - All Inclusive Belek
Kempinski Hotel The Dome Belek
Kempinski The Dome Thalasso
Kempinski Hotel The Dome Belek All Inclusive
Kempinski Hotel The Dome Belek - All Inclusive Serik

Frequently asked questions

Does Kempinski Hotel The Dome Belek - All Inclusive have a pool?

Yes, this property has 2 Indoor pools, 2 outdoor pools, and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Kempinski Hotel The Dome Belek - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kempinski Hotel The Dome Belek - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Kempinski Hotel The Dome Belek - All Inclusive?

Check-in start time: noon; Check-in end time: 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Kempinski Hotel The Dome Belek - All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Does Kempinski Hotel The Dome Belek - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 130 per vehicle applies.

Are there all-inclusive benefits at Kempinski Hotel The Dome Belek - All Inclusive?

Yes, the property is all-inclusive. Activities include tennis.

Where is Kempinski Hotel The Dome Belek - All Inclusive located?

This Belek Golf Area property is on the beach, 0.5 mi (0.8 km) from Antalya Golf Club, and within 6 mi (10 km) of Kaya Eagles Golf Club and Carya Golf Club. Montgomerie Golf Course and Cornelia Golf Club are also within 9 mi (15 km).

Kempinski Hotel The Dome Belek - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 87 out of 158 reviews" "
Rating 8 - Good. 33 out of 158 reviews" "
Rating 6 - Okay. 23 out of 158 reviews" "
Rating 4 - Poor. 7 out of 158 reviews" "
Rating 2 - Terrible. 8 out of 158 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ziad

Traveled with family
Liked: Staff & service, property conditions & facilities
Housekeeping needs to improve. Over maintainance of facilties is required.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mr. Mohammad Ishfaq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the hotel. We were upgraded on arrival to a Lagoon Suite which was stunning with its own private pool. The food was excellent with many choices even for my 13 year old. The hotel went the extra mile by presenting my son with a birthday cake for his 13th birthday. The staff were welcoming on arrival and made us a coffee on departure while we waited for our car to the airport. All in all a lovely hotel, not crazy busy. We will be visiting again for sure.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Walid, MILTON KEYNES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Kempinski. The room was in excellent condition and roomy. The food options were amazing. Our only comment would be the staff, not everyone speaks English. And we had to ask 4 times for our room pool to be cleaned before it was handled. Other than this. Everything was spot on.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mwafaq

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream hotel of Belek
Very helpful and caring staff and so welcoming
Stayed 7 nights in Apr 2024

10/10 Excellent

Lily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place - very comfortable. Excellent food. Lots of rennovations going on and beach access was closed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Upgraded by hotel to golf villa which was fantastic. Food great, shame not all restaurants were open but low season .
Stayed 6 nights in Oct 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star service. Nice beach. Not too busy at end of September. Good food. Not overcrowded beach area or pool area. Spacious room. Overall wonderful experience
Stayed 4 nights in Sep 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Fantastic food choice. Helpful staff. We loved our stay.
Stayed 5 nights in Aug 2023

6/10 Okay

Mohamed, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bedrooms air conditions do NOT work, so if you want to sleep in sauna, go for it. We called the reception multiple times, they do send a technician, a temporary fix happen, but the issue occurs again 15 minutes after!!! Other than the above issue, the whole place including the staff, food, drinks, facilities, pools, bars, outdoor music nights and activities are awesome!
Stayed 3 nights in Aug 2023

6/10 Okay

Tinesh

Stayed 3 nights in Apr 2023

6/10 Okay

Dmitry

Traveled with partner
Liked: Cleanliness
The hotel is overpriced. The area around is not walkable and you always need to hire a hotel cab. They accept cash only even through the nearest ATM is 7km away. The number of import drinks are very limited and they’re overpriced too.
Stayed 4 nights in Oct 2022

6/10 Okay

ibtisam

Stayed 6 nights in Sep 2022

6/10 Okay

Yervant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff should know more English, we had difficulty explaining and receiving answers at the front desk. food choices should be better especially for people who don’t eat meat or are Celiac. Aircondition in the common area seemed off. There should be Fans outside in the dining area as it’s too hot. The entertainment was not good, they should have better DJs and better bands. The Shower in the room had issues, water gets hot and cold suddenly and weak, the shower in the rooms in general was not satisfactory and we complained that it needs fixing but they didn’t do much. Kids pool should be in a different section and keep adults that are there to relax in a different section. Some foods that are marked as Gluten free is wrong so we did complain as my wife is Celiac and she almost ate gluten due to wrong marking on the Menu. Last day we left early and they prepared a lunch box for us as the breakfast place was still closed, my wife got rotten cheese in her box.
Stayed 4 nights in Jul 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

6/10 Okay

joy

Stayed 2 nights in Dec 2021

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
I wouldn't hesitate to recommend this hotel. The service, atmosphere and food are excellent. The rooms, although a bit dated, are comfortable. Staff extremely helpful, attentive and friendly. If you are looking for a quiet holiday and a little R&R you cannot go wrong booking here.
Stayed 5 nights in Oct 2021

10/10 Excellent

Farooq Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service is outstanding and they make you feel really special. Moreover, the lady in red is great help. Also, the food is fantastic as in the detail is just as good as any other fancy restaurant.
Stayed 3 nights in Oct 2021

10/10 Excellent

Mehmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. The hotel is not as large as some of the other hotels in the area so it is less crowded and more enjoyable. Service is excellent. Everyone working there has a great attitude and a smile. I would highly recommend.
Stayed 7 nights in Aug 2021

4/10 Poor

SERGII, Kiyv

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
в отеле максимально не клиенто ориентированные!
Stayed 2 nights in Aug 2021

4/10 Poor

HICHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2021

6/10 Okay

andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not quite a Kempinski
Unfortunately the food was entirely disappointing, and that matters a lot when it's all inclusive. A very bland and uncreative buffet worthy of a three star hotel at best. The reception couldn't have been kinder, and the service was fine, but again, especially during low season when there isn't much to do except eat and relax, the food is hugely important. This was nowhere near what one would expect from a Kempinski.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities
I liked nothing about this property. Expedia indicated one person a room while I stated 2 person a room. I had to pay extra 150 dollars per night per room. All inclusive didn’t mean all inclusive. If we wanted to eat in speciality restaurants we had to pay extra. Never seen anything like it. Food was terrible for a price we paid.
Stayed 3 nights in Sep 2019