Ratings based on 40 Verified Reviews

4.8 out of 5
86% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Excelent hotel

Posted 8 Nov 2019 on Hotels
Excelent hotel
Comment from Hotel Management
11 Nov 2019 by Mustafa Şerbetcioğlu, Hotel Management
Dear Mr İbrahim, Thank you for preferring our Hotel and for taking time to share your feedback. Best regards,
5 out of 5
by A verified traveler

Posted 23 Feb 2019
Beautiful, well maintained premises with professional and friendly staff. Fantastic facilities and services for children. Absolutely amazing food. Loved every minute, will be going back again soon!
Comment from Hotel Management
26 Feb 2019 by CRM Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 31 Aug 2018
It was lovely, best resort in antalya. Food was incredible, beach was amazing. Lovely place for couples.
Comment from Hotel Management
5 Sep 2018 by CRM Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted 5 Jul 2018
Excellent staff, great facilities and superb food. All round great experience.
Comment from Hotel Management
22 Mar 2019 by CRM Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Best Stay Ever

Posted 20 Feb 2018 on Hotels
Simply Amazing Food is excellent and so are the room All inclusive literally means all inclusive You can eat in any restaurant and drink either at room or bar and pay nothing. Beach is nice and so is the hospitality Loved it..
Comment from Hotel Management
27 Feb 2018 by CRM Manager, Hotel Management
Dear Guest, Thank you for sharing your experience at Gloria Serenity Resort. We are delighted that you had the opportunity to experience some of the facilities of our hotel has to offer. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu,HI

Best hotel in area

Posted 2 Feb 2018
I really love this hotel.walking distance to beach.staff are friendly,foods are fresh and delicious.i definitely recommend this hotel.
Comment from Hotel Management
27 Feb 2018 by CRM Manager, Hotel Management
Dear Guest, We thank you for taking the time to share your feedback regarding your stay at Gloria Serenity Resort. We appreciate you recognising our service and dedication in your review. All of us look forward to the pleasure of welcoming you back for many more stays to come. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire, UK

Instant relaxation and rejuvenation!

Posted 29 Oct 2017
Pros: The feeling of calm, the constant desire to keep the customer happy and how clean the staff keep both inside and outside. They even hoover the leaves!
Cons: Do not close things before middle of November, unless the weather means you have to. Other than that it is the perfect place.
Location: Lovely grounds with a great beach and golf. The Dock Pier is a great extra. Belek has large choice of shopping but no need to leave the resort!!
Our fourth visit to the Gloria Serenity and it was great to see familiar, friendly staff. It is a perfect place to unwind and reconnect with the important people in your life. As a last chance of some sunshine to take you into the winter months it also ticks the right box and if the sun doesn’t shine there is plenty to keep you occupied and healthy if you choose to be!! All inclusive is the best package and adds to the comfort and relaxation on offer-no need to worry about waiting for the bill. The food and choice of is fantastic. Our only concern this time was to be told there was no availability in the A La Carte restaurants as the hotel had halved the number of places to serve at this time of the year? We had paid half term prices so felt this was disappointing. However we then received notification that we could dine in each of our choices. This was a positive result and further emphasises the high quality customer service. We will definitely look to make it back for a fifth visit.
1 out of 5
by A verified traveler from New York

Terrible Management and no +VIP recognition

Posted 17 Oct 2017
I’m a Expedia gold member. Normally they were supposed to upgrade my room or give some sort of a gift. At arrival though they had empty rooms better, they did not upgrade me. I called Expedia and the management there apparently hung up on the agent/supervisor numerous times. Very very disrespectful. The fact that I was there for a mini honey moon and that it was my birthday didn’t help. The management there does not care about your feelings, matter of fact I felt like they don’t really like their jobs, maybe they aren’t paid well anymore, God knows. When I was relaxing at the beach with my wife I was North Korea style followed by suited workers who told me I can’t sit here or there and that I had to pay extra etc. very rude they were. Food is worse then last year, quality is going down. I used to come here every October during my birthday. never again. Rooms are not so clean there was so many pubic hairs at the jacuzzi I was disgusted.. The only kind and nice guy working there was the curly haired guy who helped with my bags. I’m just really sad to see a place that I praised so highly to my wife so quickly deteriorate in quality and service. Never again will I go there. Kind regards,
5 out of 5
by Anthony

Lovely property

Posted 13 Feb 2017 on Hotels
Delighted by this hotel. Service was fantastic. I rarely stay at all inclusive properties, but the food was surprisingly good for being "included" in the price. Too cold for beach, and was on business so had no time to enjoy it, but I did take a peak and the layout of the lounge chairs and cabanas was very inviting.
Comment from Hotel Management
13 Mar 2017
Dear Guest, We are so happy to see you enjoyed your stay with us and encountered amazing service and have had the opportunity to enjoy our gastronomy. We look forward to welcoming you back again in the future. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from lebanon

Nice hotel close to the beach and to the river

Posted 9 Aug 2016
The staff is excellent and Very friendster. Entretainment and pèlent y of activités and sports.
Comment from Hotel Management
15 Mar 2017 by CRM Team, Hotel Management
Dear Nabil, Thank you for taking the time to share your feedback. Best regards
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