Ratings based on 992 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
The room was fantastic. We had a balcony with outdoor furniture where we sat and enjoyed the view, complimentary drinks and fruit. There was an in-room onsen with hot spring water. Excellent for a soak when you can’t be bothered to go through the trouble of getting to the public bath (which was also great, with sauna and steam room). The bed was comfortable. The included breakfast was fab. The room rate was not cheap but at least we were not disappointed.
by A verified traveler from Chino hills
Posted 17 Nov 2024
Very spacious, very clean, facilities are very new.
by A verified traveler
Posted 13 Nov 2024
this is the best hotel I have，would recommend to all friends
by A verified traveler
Posted 13 Nov 2024
The staff were very helpful and nice. They really care about the customers. Good at the restaurant was great as well
by A verified traveler
Posted 8 Nov 2024
Staff and service are very good, but the food needs to improve
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 10 Oct 2024
The service was wonderful. The room is very peaceful and quiet. The bath in there was great as well.
by A verified traveler
Posted 8 Sep 2024
Amazing stay great service and helpful staff
by A verified traveler from Jersey City
Posted 14 Aug 2024
Nice, quiet location in the hills with nice views. Room had hot tub and cold tub by the window. Strong smell of sulfur made it necessary to have windows open when filling up the tub but after a while smell is gone and it’s nice and relaxing. One thing that bothered me was that toilet had a glass door, leaving no privacy. Otherwise great amenities and services.
by A verified traveler
Posted 13 Aug 2024
Perfect staff and service
