Ratings based on 4 Verified Reviews
2.0 Room cleanliness
3.0 Service & staff
1.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Help!!! REFUND NEEDED!!!
Posted 25 Jul 2021 on HotelsI want a full refund because the hotel was fully booked and they did not give me my room or and substitute.. adding that the location is not accurate as i walked more than 30 mins to find the hotel from the destination set on your website.
Comment from Hotel Management
21 Aug 2021 by ALI MOHSEN, Hotel Management
SURE WE TAKE NO PAYMENT IF WE ARE FULLY BOOKED
by A verified traveler
Posted 15 Aug 2020
Comment from Hotel Management
18 Aug 2020 by fom, Hotel Management
thank you
by A verified traveler
Posted 1 Oct 2019
Strategic location! Excellent wi-fi ! Spacious room . Royal interior design . Purple , brown & gold . Breakfast is ok ( 7/10) . I would recommend having Lebanese leftovers from local restaurants stores in the fridge because the food stays fresh . This hotel is a hidden gem . Staff members , from reception to cleaning lady were very warm , welcoming & charismatic. Management are receptive to concerns that came up with my laundry /rates changes and gave me alternatives proposals .I’m from Canada and this is the type of service I would expect and enjoyed . Last but not least , it’s next to the Lebanese American University so it’s safe since you’re near students ! Shukran
Comment from Hotel Management
3 Oct 2019 by ALI MOHSEN , Hotel Management
thx for your review and we are hope to see you soon
by A verified traveler
Posted 19 Dec 2020 on Hotels
Dirty hotel rooms as well as towels, the water in the bathroom smells bad, is more of a 1 star hotel
Comment from Hotel Management
21 Dec 2020 by ALI MOHSEN, Hotel Management
can u please contact us
