Ratings based on 188 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2024
Clean, excellent service and facilities, and a creative vibe
Comment from Hotel Management
2 Sep 2024 by Lina Masri, Hotel Management
Dear Mr. Tim, thank you for your wonderful Feedback, Hopefully we will see you soon at the Smallville Hotel
by A verified traveler
Posted 19 Jul 2024
Super clean and great service
Comment from Hotel Management
20 Jul 2024 by Lina, Hotel Management
Dear Mrs. SarahThank you for your feedback and rating, Hopefully we will have the pleasure of Welcoming you back at the Smallville Hotel SoonBest Regards
by A verified traveler
Posted 13 Jul 2024 on CheapTickets
Highly recommend this hotel
Comment from Hotel Management
13 Jul 2024 by Lina, Hotel Management
Dear Mrs. Dina, Thank you for your feedback, Hopefully we will have the Pleasure of welcoming you back at the Smallville Hotel SoonBest Regards
by A verified traveler from Houston
Posted 17 Jun 2024
Comment from Hotel Management
12 Jul 2024 by Lina, Hotel Management
Dear M. Amaar, Thank you for your feedback, Hopefully we will have the Pleasure of welcoming you back at the Smallville Hotel Soon, Best Regards
by A verified traveler from Dubai
Posted 12 Jun 2024
Clean, big rooms and excellent warm service.
Comment from Hotel Management
24 Jun 2024 by Mazen Saab, Hotel Management
Dear Ms. Romy,Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a positive experience with us. Your kind words and support are greatly appreciated by our entire team.Best Regards,
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
12 Jun 2024 by Mazen Saab, Hotel Management
Dear M. Kwan,Thank you so much for taking the time to leave us a 5-star review on Expedia! We are thrilled to hear that you had a wonderful experience with us. Your kind words truly mean a lot to our team, and we are delighted that we could meet your expectations.We look forward to welcoming you back in the near future. If there is anything else we can assist you with, please do not hesitate to let us know.Warm regards,
by A verified traveler
Posted 22 Apr 2024
Excellent hotel and staff.
Comment from Hotel Management
30 Apr 2024 by Lina, Hotel Management
Thank you for your Feedback, Hopefully we will see you soonBest RegardsLina MasriCluster Assistant Reservations Manager
by A verified traveler
Posted 19 Apr 2024
Was a very good stay
Comment from Hotel Management
30 Apr 2024 by Lina, Hotel Management
Thank you for your Feedback, Hopefully we will see you soonBest RegardsLina MasriCluster Assistant Reservations Manager
by A verified traveler
Posted 10 Mar 2024
Slow staff, but good
Comment from Hotel Management
13 Mar 2024 by Mazen Saab, Hotel Management
Thank you for your review.
by A verified traveler
Posted 17 Feb 2024
Excellent!! Top choice
Comment from Hotel Management
18 Feb 2024 by Lina, Hotel Management
Dear M. JilThank you for your feedback, Hopefully we will have the Pleasure of welcoming you back at the Smallville Hotel Soon
