Ratings based on 49 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jun 2024
Amazing staff!!! Very hospitable !!!
Very clean room … cleaning services waited form me till 3 pm until I left the room to clean it …
Get the bigger room with balcony.
Unfortunately there is a new building coming up infront blocking the sea view.
Comment from Hotel Management
25 Jun 2024 by Valerie, Hotel Management
Dear Mr. Pierre,Thank you very much for your recent stay and for your kind review, we are so glad that you liked our services and we are looking forward to seeing you again on your next stay
by A verified traveler
Posted 1 Jan 2020
Comment from Hotel Management
8 Jan 2020 by Valerie, Hotel Management
Thank you very much for your recent stay. Looking forward to seeing you again.
by A verified traveler
Posted 2 Jul 2019
Building was nice. Apart from a few staff members no one was particularly friendly.
Comment from Hotel Management
9 Jul 2019 by Valerie Khoury, Hotel Management
Dear Sir,
Thank you very much for your recent stay and for your review. Usually all the staff are very friendly, sorry for any inconveniences. I will definitely double check what happened when you were in the hotel. Looking forward to seeing you again.
by A verified traveler
Posted 7 Jun 2019
Comment from Hotel Management
20 Jun 2019 by VALERIE KHOURY, Hotel Management
THANK YOU VERY MUCH FOR YOUR RECENT STAY
by A verified traveler
Posted 28 Apr 2019 on Travelocity
Very welcoming staff
Clean rooms
Delicious breakfast
Comment from Hotel Management
30 Apr 2019 by Valerie, Hotel Management
Dear Sir,
Thank you very much for your recent stay and for your review. Awaiting to see you soon again on your next trip.
regards,
by A verified traveler
Posted 19 Mar 2019
The neighbourhood was too far outside of Beirut and the rooms were let out to rather unusual people having sex, who made so much noise I could not sleep I ended up moving as soon as I could find a new place..
Comment from Hotel Management
30 Apr 2019 by Valerie, Hotel Management
Dear Sir,
Thank you very much for choosing our hotel for your recent stay and for your review, unfortunately you didn't enjoy it, regarding Beirut, it takes up to 15 minutes to arrive there,so it is not so far,but maybe there were traffic and it took more time. However our hotel is a family hotel that won't accept unusual people, again I apologize for anything bad happened during your stay.
regards
by A verified traveler
Posted 5 Mar 2019 on Hotels
Comment from Hotel Management
30 Apr 2019 by valerie, Hotel Management
Thank you for your recent stay.
by A verified traveler
Posted 2 Jan 2019
Very nice location in the middle of Kaslik, steps away from restaurants and nightclubs
by A verified traveler
Average stay
Posted 31 Jul 2018 on HotelsWhere do I start...
My friend and I booked the executive suite, the room is spacious I will say that but it is like it wasn’t completed when the property was built. It’s so dark in the room many down lights missing.
We woke up every day to LOUD construction. I was very upset when I arrived at jounieh suites that I wasn’t informed on my booking that there was construction one metre across the road. The construction was 8am-5/6pm 7 days a week. To the point where the trucks blocked our entrance of the hotel and I had to walk around the truck to get to the entrance. We should’ve be informed on the website that there’s is major construction going on opposite and I would’ve chosen to stay else where. Basically the hotel is in a great location but everything else about it is a rip off. When I complained about the construction the receptionist told me that there’s nothing they can do and they were fully booked. I wish I booked portomillio instead. I Don’t think the hotel is worth the price advertised.
I will not stay here again.
Comment from Hotel Management
5 Aug 2018 by Valerie, Hotel Management
Dear Sir,
Greetings from Jounieh Suites Hotel.
Unfortunately you didn't enjoy your stay because of that construction, I know it is too bad but as the receptionist said we can't do anything but regarding the truck that blocked the road, we didn't let them at all, we did our best in order to open back the road, in addition, the construction wasn't until 5/6 in the week end, on Saturday until 1pm and on Sunday definitely they are forbidden to work. Again we are really sorry for that, knowing that you said you won't stay here next time, i still wish we could see you next year while they finish that construction.
Best regards
Recommended
for Everyoneby A verified traveler
Nice and close to beach and shop
Posted 12 Jul 2018Great place. Close to everything and at the same time it’s not directly in the middle of the traffic
Comment from Hotel Management
18 Jul 2018 by Valerie, Hotel Management
Dear Sir,
Greetings from Jounieh Suites Hotel.
Thank you very much for the review. We are looking forward to seeing you soon again staying with us.
