Ratings based on 28 Verified Reviews

4.1 out of 5
100% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Good stay
5 out of 5
by A verified traveler

Posted 31 Jul 2024
Great experience!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2024
5 out of 5
by A verified traveler

Posted 16 Jul 2024
It was an unforgettable experience. The resort boasts luxurious accommodations with breathtaking sea views, exceptional amenities, and a pristine private beach. The staff's hospitality was top-notch, ensuring every need was met with a smile. The dining options were diverse and delicious, offering both local and international cuisine. Overall, this resort is a true gem on the Lebanese coast, ideal for anyone seeking luxury and tranquility.
1 out of 5
by A verified traveler

Posted 27 Jun 2024
Company that ran the valet business should be fired they tried to rip me off make me pay for parking the day I was checking out. They said that’s a different day. I had paid $40 plus tips for these people the day before they still had the nerve to ask me for more money that they shouldn’t have asked. Also the property had a ridiculous policy , they wanted to make me pay $100 for taking pictures using my own photographer for wedding occasion despite the fact that I had an event booked for 40 people on the premises and I had a room booked. They friendly honoured me to waive the $100 but it’s still ridiculous policy that use no common sense putting on the staff to force this ridiculous policy. I tried to be nice in this survey it could’ve been worse so fix these problems to get better rating. I spent about $2000 for few hours u deserved much better treat.
1 out of 5
by A verified traveler

Posted 23 Jun 2024
No electricity its not convenient at all to stay in it.
4 out of 5
by A verified traveler from Vero Beach

Posted 20 May 2024
The property is beautiful with wonderful views of the mediterranean and the staff's attitude a service was exceptional. On the other side, it is the only hotel in the world that i visited that will charge you extra for coffee on a paid breakfast which was OK (not great) and they say parking is available but when you arrivee you get surprised is for $5 per day !!!! I dont have a problem of paying for parking if they were transperent on the website (here i felt cheated).
Comment from Hotel Management
21 May 2024 by Mohamad, Hotel Management
Dear Kamel, Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed your stay. We strive to provide a memorable experience for our guests, and your positive comments are greatly appreciated.Regarding your concerns about the additional charges for parking, we apologize for any confusion or inconvenience you experienced. We would like to clarify that the parking fee is indeed mentioned on our Expedia listing. Our goal is to be as transparent as possible about all charges to ensure our guests have a clear understanding of the costs associated with their stay. However, we acknowledge that this information may not have been as prominent as it should have been, and we will work with Expedia to ensure that all fees are more clearly displayed in the future.Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide an even better experience.Warm regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2020 on Hotels
5 out of 5
by A verified traveler from Beirut

Posted 17 Oct 2019
- Spectacular views of the mountain and sea - Professional and friendly staff - Away form the noise of the city - Cleanliness
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2019