Ratings based on 71 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2021
Comment from Hotel Management
24 Jul 2021 by Wiam.E, Hotel Management
Greetings from Grand Concerto Hotel,
We would like to thank you for the amazing review, we all are delighted that you enjoyed your stay with us, we hope to see you soon.
Kind regards.
by A verified traveler
Posted 19 Jan 2021
Comment from Hotel Management
30 Jan 2021 by Wiam.E, Hotel Management
Dear Guest,
Greetings from Grand Concerto Hotel,
We are very happy to know that you've had a relaxing and pleasant stay with us and thank you for the positive review.
Kind Regards.
by A verified traveler
Great staff
Posted 1 Nov 2020 on HotelsVery kind and polite staff, rooms were super clean and comfortable.
Comment from Hotel Management
1 Nov 2020 by Mohammed, Hotel Management
Dear Mr Hiroshi, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. So thanks for your kind words and we look forward to seeing you again
Kind regards,
by A verified traveler
Great place, always best condition
Posted 31 Oct 2020 on HotelsThe room was clean and well kept. Always friendly staff and very comfortable. Air condition works quickly and shower is nice and powerful.
Comment from Hotel Management
31 Oct 2020 by Fadl, Grand Concerto Hotel, Hotel Management
Dear Mr. Hiroshi, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Kind regards,
by A verified traveler
Posted 20 Mar 2020
Comment from Hotel Management
21 Mar 2020 by Wiam.E, Hotel Management
Dear Guest,
Greetings from Grand Concerto Hotel,
Thank you for your positive review, we hope you enjoyed our hospitality.
Kind regards
by A verified traveler from Ontario
Posted 9 Feb 2020
Having a balcony was very nice even though the view wasn't the best.All met with my expectations.
Comment from Hotel Management
9 Feb 2020 by Wiam.E, Hotel Management
Greetings,
Thank you for the positive review, we are delighted that all our services had meet your expectations.
Kind Regards
by A verified traveler
Great hotel
Posted 7 Feb 2020 on HotelsGreat location - I really liked staying here
Very plush and nice people
Close to the sea and in Hamra
Highly recommended
Comment from Hotel Management
7 Feb 2020 by Fadl, Grand Concerto Hotel, Hotel Management
Dear Ms. Susan, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Kind regards,
by A verified traveler from California
Posted 25 Jan 2020
Hotel was clean. Very close to hamra and city centre. Staff were willing to help and professional.
Hotel itself was located on a quiet street with easy walking access to shopping and restaurants.
One downfall we went 4 nights here and breakfast was pretty much the same all morning. Maybe a bit of a switch once or twice a week. That aside it was a good choice.
Comment from Hotel Management
26 Jan 2020 by Fadl, Grand Concerto Hotel , Hotel Management
Dear Guest, thank you so much for your very kind words. we are all delighted that you enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of. It is very rewarding to know how much our guests enjoy themselves.Your remarks are well noted in regards to the breakfast menu and it will evaluated in order to improve. We hope to be able to welcome you back very soon.
Best regards,
by A verified traveler
Posted 5 Jan 2020
My room was spotless as was the rest of the hotel and all the staff were very polite. If I was going to be really harsh I would say the breakfast could be better but otherwise, happy to recommend
Comment from Hotel Management
5 Jan 2020 by Wiam.E, Hotel Management
Greetings,
Thank you for this positive review, we are happy to know that you enjoyed your stay, hope next time will be a exceptional stay, we always work hard to keep our performance and services perfect at all times as usual.
Our Kind Regards
by A verified traveler
Good value for money
Posted 10 Dec 2019 on HotelsVery nice and clean facilities. The best hotel during our entire trip in Lebanon and Jordan. Very helpful and pleasant staff. Thank you.
Comment from Hotel Management
10 Dec 2019 by W.E., Hotel Management
Dear Mr. Ravindran,
Thank you for this positive review, we hope to see you again at our hotel, may you have good health.
Kind Regards.
Grand Concerto Hotel Team
