Ratings based on 13 Verified Reviews
3.3 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2019
THE AC UNITS ARE WINDOW RATTLERS.......VERY NOISY...
Comment from Hotel Management
7 Nov 2019 by Guest Relations, Hotel Management
Dear Guest, thank you so much for your review, its is most valuable to us.
We appreciate your comment on the AC units which make a noise. Our aim is in ensuring that our guests are as comfortable as possible from Check-in till Check-out.
We have informed the departments in charge and changes will be made as we are working towards having new AC units installed in the near future.
We would like to apologize for the inconvenience caused.
Kind Regards.
by A verified traveler
Posted 15 Jun 2019
Comment from Hotel Management
10 Jul 2019 by Guest Relations, Hotel Management
Good day,
Thank you for your 4/5 review on your experience at our hotel.
What could we have done differently for you to have given us a 5/5 review? Our aim is always to please our guests.
We look forward to hearing from you soon.
Kind Regards
by A verified traveler from Maputo
Posted 29 Sep 2018
Horrible place to stay. Rooms are small, AC didn't work. Area is sketchy at best. Breakfast was horrible.
by A verified traveler from Canada
not nice at all
Posted 6 Feb 2017
Pros: That I came home alive
Cons: The system should improve. The managers will not even smile at clients. They seem to be very rude.
Location: Dirty and noisy
The hotel is very noisy, the staff is not organised everyone is a manager. The staff from the kitchen is always at the reception listening to clients. The workers are always asking for money and made me feel uncomfortable. There is no good structure. I was not happy with the bill at the bar it seemed like the boys always drink on customers receipt. Its not very clean and it needs some renovations. The air conditions are very dirty and very old. The hotel is opposite dirty buildings.
Horrible.
by A verified traveler
Posted 29 Oct 2015 on Hotels
by A verified traveler from España
Posted 12 Oct 2019
Para los precios del país me parece un hotel excesivamente caro para lo que ofrece. El personal por lo general muy poco amable, la habitación el aire acondicionado parece el motor de un avión lo que suena...un hotel justito a precio alto. Lo único bueno reseñable es la ubicación que está en el centro
Comment from Hotel Management
17 Oct 2019 by Guest Relations, Hotel Management
Dear Guest,
Thank you so much for your review, your feedback is highly valuable to us.
We appreciate your comments on aspects of the hotel that need improvements. We have notified the Maintenance team to ensure that all the AC's in the rooms are in working condition and not faulty. Improvements are being made.
We would like to apologize for the inconvenience caused.
Kind Regards.
by A verified traveler
Posted 6 Oct 2019
Comment from Hotel Management
9 Oct 2019 by Guest Relations, Hotel Management
Good day,
Thank you so much for rating our hotel. Your feedback is most valuable to us.
We hope to make your next stay with us a memorable one and hopefully get a 5 star rating. Our guests are our priority and we try to better our service with each and every stay.
Looking forward to seeing you again soon.
by A verified traveler
Posted 20 Nov 2018 on Hotels
by A verified traveler
Posted 14 Sep 2018
Pasamos sólo una noche, no nos dio tiempo para mucha cosa, pero todo muy bien.
by A verified traveler from spain
Posted 25 Aug 2018
Colchón muy cómodo y personal muy agradable. Desayuno muy completo. Internet en las habitaciones.
Comment from Hotel Management
28 Aug 2018 by Nilsa Timane, Reservations Manager, Hotel Management
Thank you. we are glad you enjoyed your stay. Our goal is always the client, your satisfaction is reassuring.
We wish you all the best.
