Ratings based on 304 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Great hotel! I like it very much definitely go back again
Comment from Hotel Management
3 Dec 2024 by Waldorf Astoria Beijing , Hotel Management
Dear guests, thank you for choosing to stay at the Waldorf Astoria Beijing and for taking the time to share your experience with such care and attention. Our primary goal is to create exquisite peach gardens, provide sincere and elegant service and experience of a lifetime. In order to create an exceptional living environment, each room of the hotel offers advanced modern equipment and luxurious room amenities. As a distinguished guest of the hotel, your recognition of our service is our goal and motivation! We are very glad that you have had an unforgettable and pleasant time here. We sincerely hope that in the near future, you will give us another opportunity to welcome you and experience more facilities and services of the hotel, so that we can bring you a more perfect experience! Thank you again for taking the time to leave your feedback. I wish you a happy work and life.
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
6 Nov 2024 by Christina Yang Tingting/General Manage, Hotel Management
Dear guests, thank you for choosing to stay at the Waldorf Astoria Beijing and for taking the time to share your experience with such care and attention. The hotel takes casual luxury, elegant service as its essence, and unforgettable experience as its core, and is committed to making every guest feel the true Waldorf service. The hotel is located in Wangfujing District, unique location, quiet. The surrounding transportation is convenient, so that you can better appreciate the style of the capital. I would like to introduce you to the hotel's 3 unique restaurants, including Peacock Alley, which serves exquisite afternoon tea and delicious cocktails; The award-winning French restaurant Brasserie1893 and Zijin Mansion Chinese Restaurant, which has been awarded one Michelin Guide star in Beijing for four consecutive years. We sincerely hope that in the near future, you can let us have the opportunity to welcome you again to experience more hotel facilities and services, so that we can bring you and your family a more perfect experience! Thank you again for taking the precious time to leave feedback, I wish you a smooth work and a happy life!
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
2 Jul 2024 by Christina Yang Tingting/General Manage, Hotel Management
Dear guests, thank you very much for choosing to stay at Waldorf Astoria Beijing! The hotel is dedicated to making every guest feel the true Waldorf service with casual luxury, elegant service, and unforgettable experience as the core. Thank you for taking time out of your busy schedule to comment on your stay and share your experience with other guests, your recognition is the greatest affirmation of our service, and also motivates us to do better. Our team and I sincerely look forward to your next visit, thank you again for your support and love of the hotel, I wish you a happy life!
by A verified traveler
Posted 28 May 2024 on Hotels
Excellent location and well maintained. Staff very friendly.
Comment from Hotel Management
2 Jul 2024 by Christina Yang Tingting/General Manage, Hotel Management
Dear Guests, Thank you for choosing Waldorf Astoria Beijing and for leaving your endorsement of the hotel. It is our primary goal to provide our guests with an exquisite paradise, a truly elegant service and an unforgettable experience. We are pleased to know that you were satisfied with your stay at the hotel and we hope that we have given you and your family an unforgettable and enjoyable time. The hotel is located in Wangfujing district, which is a unique and quiet location. The surrounding transportation is convenient, so you can better appreciate the style of the capital. Nearby are Tiananmen Square, Forbidden City, Jingshan Park, Beihai Park and other famous scenic spots to bring guests a one-stop travel experience. It is our responsibility to provide a safe, comfortable and clean environment for our guests; it is the goal and commitment of all our team members to provide quality and attentive service for every guest. Thank you again for staying with us and we look forward to meeting you again soon. We wish you all the best in your work and a happy and fulfilling life!
by A verified traveler
Not clean enough
Posted 5 May 2024 on HotelsGreat Location, handheld shower broken, mold in the shower, a lot a dust in the room,It does not have cleaning control, it only cleans the surface, Very bad for a high class hotel
Comment from Hotel Management
2 Jul 2024 by Christina Yang Tingting/General Manage, Hotel Management
Greetings to our esteemed guest! Thank you very much for your stay and your kind words about the hotel. It is our primary goal to create a perfect accommodation paradise for our guests, providing genuine and elegant service as well as a memorable experience of a lifetime. We are pleased to know that you are satisfied with the overall service of the hotel and hope that we have brought you an unforgettable and pleasant time on your journey. It is our responsibility to provide a safe, comfortable and clean environment for our guests; it is the goal and commitment of all our team members to provide quality and attentive service to every guest. We apologize for not being able to bring you a perfect stay. We apologize for not being able to provide you with a perfect stay. The hotel will carry out regular maintenance on the rooms and other facilities, perfecting every detail to provide you with a perfect stay. We look forward to inviting you to experience more of the hotel's facilities and services on your next visit, so that we can bring you a more perfect experience! Thank you again for taking the time to leave your feedback, and we wish you a happy job and a happy life!
by A verified traveler
Posted 26 Apr 2024
Great location and service. Helpful team in arranging a trip to the Great Wall with a driver and other recommendations.
by A verified traveler
Posted 4 Apr 2024
Amazing rooms. Perfect location. Top notch
Comment from Hotel Management
16 Apr 2024 by Christina Yang Tingting/General Manager, Hotel Management
Dear guests, thank you for choosing to stay at the Waldorf Astoria Beijing! Thank you for taking time out of your busy schedule to comment on your stay experience and share it with other guests. Your recognition is the greatest affirmation of our service, and it is also the continuous motivation for us to do better. The hotel is located in Wangfujing District, unique location, quiet. The surrounding transportation is convenient, so that you can better appreciate the style of the capital. Nearby are Tiananmen Square, the Forbidden City, Jingshan Park, Beihai Park and other famous attractions to bring guests a one-stop travel experience. Thank you again for staying and hope to see you again soon and make your Waldorf experience your own. I wish you a smooth work and a happy life!
by A verified traveler
Posted 23 Mar 2024 on Hotels
Comment from Hotel Management
16 Apr 2024 by Christina Yang Tingting/General Manager, Hotel Management
Dear guests, thank you for choosing to stay at the Waldorf Astoria Beijing and for your recognition of us. The hotel takes casual luxury, elegant service as its essence and unforgettable experience as its core and is committed to making every guest feel the real Waldorf service. The hotel staff has always been dedicated to providing a sincere and warm attitude to each guest, from the arrival of guests until check-in and departure, dedicated to the experience and needs of guests. We value the stay experience of every guest very much, and providing a good service experience is our purpose and priority. We are glad to know that you were satisfied with the overall service of your stay at the hotel. We hope that we gave you a pleasant and unforgettable stay. It is our responsibility to provide a safe, comfortable and clean environment for our guests; Providing quality and attentive service to every guest is the goal and commitment of all our team members. We sincerely hope to meet you at Waldorf Astoria Beijing in the near future and invite you to experience more of the hotel's facilities and services, so that we can bring you a more perfect experience! I wish you a smooth work and a happy life! Reply by: Christin
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
16 Apr 2024 by Christina Yang Tingting/General Manager, Hotel Management
Dear guests, thank you for choosing to stay at the Waldorf Astoria Beijing and for your recognition of us. The hotel takes casual luxury, elegant service as its essence and unforgettable experience as its core and is committed to making every guest feel the real Waldorf service. The hotel staff has always been dedicated to providing a sincere and warm attitude to each guest, from the arrival of guests until check-in and departure, dedicated to the experience and needs of guests. We value the stay experience of every guest very much, and providing a good service experience is our purpose and priority. We are glad to know that you were satisfied with the overall service of your stay at the hotel. We hope that we gave you a pleasant and unforgettable stay. It is our responsibility to provide a safe, comfortable and clean environment for our guests; Providing quality and attentive service to every guest is the goal and commitment of all our team members. We sincerely hope to meet you at Waldorf Astoria Beijing in the near future and invite you to experience more of the hotel's facilities and services, so that we can bring you a more perfect experience! I wish you a smooth work and a happy life!
by A verified traveler
Posted 7 Dec 2023 on Hotels
It was o.k.But we did not like food at restaurant.
Comment from Hotel Management
16 Jan 2024 by Christina Yang Tingting/General Manager, Hotel Management
Dear guests, thank you for choosing to stay at the Waldorf Astoria Beijing and for taking the time to share your experience with such care and attention. Our primary goal is to create exquisite peach gardens, provide sincere and elegant service and experience of a lifetime. As a distinguished guest of the hotel, your recognition of our service is our goal and motivation! Thank you for your suggestions, I will discuss with my team At the same time, we are honored to let you taste the delicious breakfast products, the hotel catering team has been committed to creating exquisite breakfast experience for guests. The hotel is committed to creating exquisite peach land for guests, providing sincere and elegant service and an unforgettable experience. Thank you very much for your feedback, which is a reminder and spur to us. I will work with the team to improve the service and experience we offer to our guests. I hope you would like to visit Waldorf Astoria Beijing again next time. We believe that our service will bring you a warm and memorable experience! Thank you again and wish you a happy work and life.
