Ratings based on 58 Verified Reviews
4.4 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Brooklyn
Posted 19 Nov 2024
I really enjoyed my stay. Super helpful staff and they made my first visit to Beijing super easy. Thank you guys. Highly recommend to anyone!
Comment from Hotel Management
20 Nov 2024 by Stey WFJ team, Hotel Management
Thank you for your wonderful feedback and kind words! We’re delighted to hear that your stay was enjoyable and that our staff made your visit to Beijing seamless. Your positive experience aligns perfectly with our goal of providing a vibrant and connected community for all our guests. Should you have any further questions or need assistance planning your next visit, feel free to reach out. We look forward to welcoming you back to Stey-Wangfujing!
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
5 Aug 2024 by Stey WFJ team, Hotel Management
Dear valued guest, thank you for choosing to stay with us at STEY-Wangfujing. We're delighted to hear that your overall experience was positive. Our team takes great pride in providing a seamless and luxurious stay for all our guests. If you could, please provide more details about the issue with the amenities so we can address it appropriately. We're glad to note your appreciation for the convenient location, vibrant community, and the diverse array of nearby attractions. At STEY, we strive to offer an exceptional blend of hospitality, technology, and community spirit. We hope to welcome you back to experience more of what our unique hotel has to offer.
by A verified traveler
Posted 18 Jul 2024
Under construction
Comment from Hotel Management
18 Jul 2024 by Stey WFJ team, Hotel Management
Dear Guest,Thank you for sharing your feedback. In order to better provide guests with comprehensive service facilities, we have carried out temporary renovations. We apologize for the inconvenience caused by the ongoing construction. And now, the decoration has been completed. For your next trip,you'll find our hotel transformed with even more to enjoy in the heart of the city. In the meantime, please don't hesitate to contact us if you need any assistance during your stay.
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by Hospitality Team of Stey-Wangfujing, Hotel Management
Thank you for your positive feedback, we are delighted to hear that you found your stay at Stey-WFJ to be very good. We strive to create a memorable experience for all our guests, and your satisfaction is our top priority. Our unique blend of location, smart home features, and vibrant community is designed to enhance your urban living. If there were any specific aspects that contributed to this enjoyable stay, we'd love to hear more and continue to improve.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by Hospitality Team of Stey-Wangfujing, Hotel Management
Dear Guest, Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at Stey-Wangfujing. We strive to provide our guests with a modern, clean, and convenient living experience, and we're glad to know we hit the mark for you. We're more than just a hotel - we're a community, and we're delighted that you'd consider staying with us again. We can't wait to welcome you back to our vibrant and dynamic community here at Stey. Best Regards, Hospitality of Stey WFJ
by A verified traveler from Los Gatos
Posted 30 Mar 2024
Comment from Hotel Management
22 Apr 2024 by Hospitality Team of Stey-Wangfujing, Hotel Management
Dear Guest, Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at Stey-Wangfujing. We strive to provide our guests with a modern, clean, and convenient living experience, and we're glad to know we hit the mark for you. We're more than just a hotel - we're a community, and we're delighted that you'd consider staying with us again. We can't wait to welcome you back to our vibrant and dynamic community here at Stey. Best Regards, Hospitality Team of Stey-Wangfujing
by A verified traveler
Posted 28 Mar 2024
It’s old and dirty, the condition is not even close to what it seems on the pictures.
The check-in was slow and took us about 40 minutes.
Comment from Hotel Management
29 Mar 2024 by Hospitality Team of Stey-Wangfujing, Hotel Management
Dear Guest,Thank you for sharing your experience at Stey Wangfujing. We apologize for the inconvenience and disappointment you encountered with the condition of the property and the lengthy check-in process. Your feedback is essential for us to improve.We understand that the images may not fully reflect the current state, and we assure you that we are working diligently to enhance our facilities. Our commitment to providing a smarter, more connected experience includes ongoing renovations to ensure a refreshed look and feel for our guests.We appreciate your candid feedback, and we invite you to explore the unique heritage and cultural aspects of our surroundings, as well as the buzzing community life that Stey Wangfujing offers. Our team is always available to assist you during your stay, and we hope to have the opportunity to redeem ourselves with your next visit.Sincerely,
by A verified traveler
Posted 6 Mar 2024
First time staying at Stey Wangfujing; received great service and had a fantastic stay. Convenient gym and laundry facilities on site for those with a longer stay.
Comment from Hotel Management
6 Mar 2024 by Hospitality Team of Stey-Wangfujing, Hotel Management
ear Guest, Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at Stey-Wangfujing. We strive to provide our guests with a modern, clean, and convenient living experience, and we're glad to know we hit the mark for you. We're more than just a hotel - we're a community, and we're delighted that you'd consider staying with us again. We can't wait to welcome you back to our vibrant and dynamic community here at Stey. Best Regards, Hospitality Team of Stey-Wangfujing
by A verified traveler
Posted 8 Dec 2023
The room doesn’t block noises, the cleaning ladies always wakes me up. Love the interior style and fancy tech that controls lights in app
Comment from Hotel Management
19 Dec 2023 by Stey-Wangfujing Hospitality Team, Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us. We're thrilled to hear that you loved our interior style and the advanced technology we offer. At Stey, we aim to provide an innovative and comfortable living experience for our guests.We're sorry to hear about the noise issue you experienced. We understand how important a good night's sleep is and we regret any inconvenience caused. We'll be sure to address this concern with our cleaning staff to ensure that they carry out their duties without disturbing our guests.Thank you once again for your valuable feedback. We hope to welcome you back to Stey-Wangfujing in the future and provide an even better experience.Best regards,
by A verified traveler
Posted 8 Dec 2023
Comment from Hotel Management
4 Mar 2024 by Hospitality of Stey WFJ, Hotel Management
Dear Guest, Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at Stey-Wangfujing. We strive to provide our guests with a modern, clean, and convenient living experience, and we're glad to know we hit the mark for you. We're more than just a hotel - we're a community, and we're delighted that you'd consider staying with us again. We can't wait to welcome you back to our vibrant and dynamic community here at Stey. Best Regards, Hospitality of Stey WFJ
